Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Commercial Insurance Account Manager for our Tuscaloosa, AL office.

A Commercial Insurance Account Manger helps align our services to the goals and objectives of our customers. This role assists the Commercial Lines team in maintaining relationships with clients and provides a variety of administrative support.

Below are a few of the responsibilities of this role:

• Respond to clients’ needs by producing binders, certificates, policies, and other related items accurately and on time
• Inform and educate customers about coverages, exclusions, and exposures; then assist customers in making appropriate coverage changes
• Prepare proposals and applications, and also submit them to the insureds and carriers
• Explain audit procedures to clients and review interim reports for coverage adequacy
• Manage customer retention according to agency protocols as well as any policy changes
• Assists with preparing/executing bonds as needed
• Update the agency management system with pertinent information
• Handle all phone calls and walk in activity by clients, carriers, or others
• Use every contact as an opportunity to round the account and review coverages the insured needs; communicate those needs successfully
• Actively refer clients to Life and Benefits Department and to Personal Lines
• Strive to make every endeavor effortless for our customers and team members

Location:

• Tuscaloosa, AL

Experience:

• 3-5 years of previous experience in commercial insurance required
• Active Alabama P&C Insurance License required

Systems:

• Epic knowledge not required, but similar systems preferred

Perks & Benefits:

• Hybrid opportunities available for qualified candidates
• Generous employee benefits package which includes a robust wellness program
• Employee Ownership Opportunities
• Career progression opportunities – the potential for growth within the company