2 VP of Operations - Luxury Window Treatments Jobs in Chickamauga, GA

SORT BY

SET JOB ALERT

OFF

Details...

VP of Operations - Luxury Window Treatments

High Country Drapery Designs

Chickamauga, GA | Full Time

$162k-225k (estimate)

2 Months Ago

VP of Sales - Luxury Window Treatments

High Country Drapery Designs

Chickamauga, GA | Full Time

$241k-347k (estimate)

2 Months Ago

VP of Operations - Luxury Window Treatments

$162k-225k (estimate)

Full Time | Business Services 2 Months Ago

Save

High Country Drapery Designs is Hiring a VP of Operations - Luxury Window Treatments Near Chickamauga, GA

We are looking for a Chief Operating Officer to oversee company-wide operations and build an integrated approach across product acquisition, development, installation, and service to create the best customer experience possible, aligning with our vision to Cultivate Sophisticated Spaces & Luxurious Experiences.

As the COO, you will play a crucial role in overseeing the day-to-day operations of our company to ensure the business functions smoothly across all departments, with a focus on enhancing operational efficiency and delivering exceptional customer service.

You will collaborate with our leadership team to develop and implement strategic plans while also managing budgets and resources. As a key leader in our organization, you will drive growth, optimize processes, and promote our culture.

High Country Drapery Designs is a full-service custom window treatment company serving the Southeastern United States. We design, measure, create and install gorgeous Custom Window Treatments including: Draperies, Blinds, Roman Shades, Interior Shutters, Cornices. Top Treatments and more.

Requirements:

Proven experience in a senior leadership role, as a COO or similar.
Strong understanding of the Home Services industry, with a focus on customer satisfaction.
Excellent leadership and communication skills, with the ability to inspire and motivate teams.
Strategic thinker with problem-solving abilities.
Proven track record of driving operational improvements and implementing successful business strategies.
Solid financial acumen and experience managing budgets and resources.
Exceptional organizational skills with an eye for detail.
Tech-savvy with the ability to adapt to new technologies.
Proficiently use Asana as our main Project Management Tool in expediting stage and beyond.
Effective communication and problem-solving abilities.
Ability to work collaboratively and foster a positive team environment.
Fluent in English (written and spoken).
Ability to thrive in a fast-paced and dynamic environment. Must be very adaptable.

Responsibilities:

Drive operational excellence by overseeing all aspects of the company's operations.
Develop and execute strategic plans in alignment with the company's goals and objectives.
Provide leadership and guidance to departments, ensuring clear communication and coordination across all teams.
Develop and monitor key performance indicators (KPIs) to evaluate operational performance and make data-driven decisions.
Manage financial resources, assist with budgets, and ensure cost-effective practices.
Identify areas for improvement and implement initiatives to enhance operational efficiency and productivity.
Work Room Management
- Oversee the fabrication of custom window treatments, such as shades, valances, bedding, and pillows. Other responsibilities may include:
  - Managing production and workflow.
  - Overseeing sewing machine operators.
  - Managing the fabric cutter department.
  - Providing customer service.
  - Maintaining the workroom.
  - Packaging and shipping orders.
Order Management:
- Track orders and proactively alert customers about any delays or changes.
- Receive shipments, inspect for accuracy and ensure products are not damaged.
Installation and Repairs:
- Prepare for installations, ensuring all necessary equipment and hardware are available.
- Schedule installations and repairs, coordinating with clients and our team.
Issue Resolution:
- Follow up on any issues or challenges and work collaboratively to find effective resolutions.
Fleet and Vehicle Maintenance:
- Oversee the maintenance of our company vehicles, ensuring they are in optimal condition.
Technology Proficiency:
- Be tech-savvy and capable of leveraging software and systems for efficient operations.
- Fluent in Microsoft Office Suite, QuickBooks Online (QBO), and Customer Relationship Management (CRM) tools.
Organizational Skills:
- Maintain a high level of organization to manage complex schedules and tasks effectively.
Foster a culture of productivity and teamwork while managing relationships predictably so that they exceed targets and align with our Core Values:
- Integrity: We cultivate respect and transparency in every interaction.
- Resourcefulness: We seek and provide education and guidance on trends, design, and innovation.
- Positivity: We nurture every environment with kindness, joyfulness, and compassion.
- Communication: We deliver peace of mind by proactively anticipating and addressing needs.
- Excellence: We are guided by precision and elegance to deliver luxurious experiences.