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Customer Support Representative
$37k-46k (estimate)
Full Time 3 Months Ago
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Highland Management Group, Inc. is Hiring a Customer Support Representative Near Petersburg, FL

We are seeking top talent for one of the most rapidly growing marketing and advertising teams in the nation!

Local startups and national brands alike call on us to launch new products and services, acquire new customers, and help with existing customer retention through our innovative marketing and advertising campaigns.

We are dedicated to delivering excellence for our clients, this means that we are looking for the next additions to our team that can help take us to the next level.

All of our managers are high-performing competitors. Our management team feels that passion, teamwork, competitive drive, and camaraderie are essential in determining a company's success.

We are looking to expand into 4 more U.S. markets in the next quarter. We attribute our successes and growth to two ideals:

  • The first is our innovative marketing and sales strategies, which not only boost market share but bring more quality customers to our clients than any other revenue outlet.
  • The second is our underlying value of caring for the security, growth, and well-being of our employees (or as we like to call them, our team).

When working with our Market Managers, our team members receive the kind of mentoring training that will allow them to succeed in not only the business world but in life.

One can't be a success without the strongest of teachers.

We understand that and are committed to both the personal and professional growth of each individual as well as the team as a whole.

Our employees are our greatest asset; therefore we are willing to train the right candidate in every aspect of direct sales & marketing. We are looking for an ENTRY LEVEL candidate who we can train from the ground up in the following:

  • New Client Acquisition

  • Retention

  • Customer Service

  • Market Research

  • Business Development

  • Scheduling Promotions

  • Effectively interacting with customers and clients

Our personalized marketing campaigns and techniques have enabled us to generate huge success for our clients. Our account professionals execute our clients' needs in the best way possible: face-to-face.

It is because of our superior marketing and sales force that we are able to offer our client's customer interaction in a friendly, courteous, and professional manner while responding to their questions or concerns. Our clients deem this the best possible way to acquire new customers and retain their existing ones.

Requirements of the Customer Support Representative:

  • Ability to learn basic sales and marketing skills

  • Detail-oriented

  • Fun and outgoing personality

  • Strong people skills

  • Ability to work with a team as well as individually

  • Performance/Success driven

  • Excellent time management skills

  • Effective Problem-Solving Techniques

  • Student Mentality

If you've ever worked harder than the person next to you (and the people we're looking for always have), you'll be pleased to know that here, there is a competitive commission structure alongside weekly bonuses.

Please apply with a cover letter and resume today to our Human Resources department today.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

03/21/2024

EXPIRATION DATE

05/08/2024

WEBSITE

highlandapts.com

HEADQUARTERS

HOPKINS, MN

SIZE

100 - 200

TYPE

Private

CEO

HOPE MOONEY

REVENUE

$10M - $50M

Show more

Highland Management Group, Inc.
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The job skills required for Customer Support Representative include Customer Service, Problem Solving, Scheduling, Customer Support, Time Management, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

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