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Description
JOB SUMMARY
This job supports the retention of existing accounts and the acquisition of new members / contracts by working directly with Client Managers, within National markets as well as regional markets in Pennsylvania, West Virginia, and Delaware.
The incumbent is responsible to assist in the preparation of proposals, meeting materials and / or sales collateral during the account renewal process.
Evaluates, recommends and implements processes to ensure that account objectives are met. Serve as liaison between sales and pharmacy for problem resolution.
Supports the corporate goal for retention and client satisfaction. Provides and interprets account-specific data, participates in client strategic planning for pharmacy solutions.
Represents pharmacy as the subject matter expert for all pharmacy programs, products, and benefit recommendations to clients.
ESSENTIAL RESPONSIBILITIES
Develop detailed specifications for implementation of new pharmacy products for clients.
Accountable for influencing and building effective relationships with business partners (i.e. customers, peers, and producers, consultants).
Primary contact for the resolution of the day to day pharmacy service issues. Support Sales during the implementation of client contracts and throughout the relationship by resolving difficult issues in a timely and professional manner;
taking responsibility for customer satisfaction and loyalty.
EDUCATION
Required
Bachelor's Degree in a clinical field such as Pharmacy, Nursing, Nutrition or a Business related field
Substitutions
6 years experience in pharmacy setting in lieu of Bachelor degree
Preferred
Master's Degree
EXPERIENCE
Required
Preferred
SKILLS
Language (Other than English) :
None
Travel Requirement : 0% - 25%
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products / services (sales employees)
Never
Physical work site required
Lifting : up to 10 pounds
Constantly
Lifting : 10 to 25 pounds
Occasionally
Lifting : 25 to 50 pounds
Rarely
Pay Range Minimum : $67,500.00
$67,500.00
Pay Range Maximum : $124,800.00
$124,800.00
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation / gender identity or any other category protected by applicable federal, state or local law.
Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation / gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity ()
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Last updated : 2024-06-10
Full Time
Elementary & Secondary Education
$50k-66k (estimate)
06/12/2024
08/19/2024
highmarkhealth.org
ROSEVILLE, CA
15,000 - 50,000
BRAD KRINKE
<$5M
Elementary & Secondary Education
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of... diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms. To learn more, please visit www.highmarkhealth.org
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