Who we are:

Hightop Development is a premier Philadelphia-based real estate development company spearheading transformative mixed-use multifamily and planned community developments throughout the region. At Hightop, we are more than just developers; we are visionaries dedicated to shaping the urban landscape and enhancing the communities we serve.

With a vertically integrated approach, Hightop seamlessly navigates every stage of the real estate journey, from initial acquisition down to property management. Our expertise spans across acquisition, financing, construction, leasing, and property management, ensuring a holistic and streamlined process from start to finish.

About the job:

We are seeking a highly organized and detail-oriented Facilities Operation Manager to oversee the daily operations and management of our diverse property portfolio. As a Facilities Operation Manager, you will be responsible for maintaining the value and profitability of our properties, ensuring efficient repair and maintenance protocols, and managing all aspects of property operations. This role requires excellent communication and problem-solving skills, a strong understanding of property management and maintenance principles, and the ability to multitask effectively.

Responsibilities:

Property Operations: Oversee the day-to-day operations of the maintenance staff and work order flow, including but not limited to deferred maintenance, repairs, renovations, and landscaping.

Budgeting and Reporting: Prepare and manage property budgets, monitor expenses, and provide regular financial reports to stakeholders.

Property Maintenance: Conduct regular property inspections, coordinate repairs and maintenance activities, and ensure compliance with safety and building codes.

Preventative Maintenance: Create and manage schedules for preventative maintenance across the portfolio. Manage vendor relations, tracking, and certifications.

Vendor Management: Collaborate with contractors, suppliers, and service providers to obtain competitive bids and ensure quality services at the best possible cost.

Compliance: Stay updated on local, state, and federal housing regulations, ensuring compliance with fair housing laws and other relevant legislation.

Emergency Response: Develop and implement emergency response protocols, ensuring the safety and well-being of tenants and properties during crises or natural disasters.

Team Leadership: Supervise property management staff, including maintenance personnel, and administrative assistants, providing guidance and support as needed.

Qualifications:

Proven experience in property management, maintenance or a similar role, demonstrating sound knowledge of property operations and industry best practices.

Strong understanding of local and federal housing regulations, fair housing laws, and landlord-tenant relationships.

Strong understanding of building mechanicals and systems. Ability to work with a team to troubleshoot emergency situations.

Excellent communication and interpersonal skills, with the ability to effectively interact with tenants, team members, and stakeholders.

Exceptional organizational skills and attention to detail, capable of managing multiple properties and tasks simultaneously.

Proficiency in property management software and tools, as well as Microsoft Office Suite.

Ability to work independently, make informed decisions, and solve problems in a timely manner.

Strong financial acumen and experience in budgeting, financial analysis, and reporting.

Availability to respond to emergencies and handle after-hours calls as necessary.

Valid driver's license and reliable transportation.

If you are passionate about property and management, possess excellent leadership skills, and thrive in a fast-paced environment, we invite you to apply for this rewarding position. Please submit your resume, cover letter, and salary expectations. We look forward to reviewing your application and potentially welcoming you to our dedicated property management team.