Job Details
Job Location
Administration and Main Offices - Dubuque, IA
Position Type
Full-Time
Education Level
High school diploma or GED
Travel Percentage
Up to 10%
Job Shift
First Shift
Job Category
Finance
Description
Your Responsibilities
The Medical Insurance Billing Specialist , under the general supervision of the Billing Manager, will be responsible for performing all payment posting and follow-up functions, including investigation of payment delays resulting from no response, denied, rejected, and/or pending claims with the objective of maximizing reimbursement and ensuring that claims are paid in a timely manner. This position responds to inquiries and provides assistance to providers, staff, patients and third parties over the phone and in person; and performs other business office duties related to claims and payment processing, collections and data entry. This includes:

• Coordinates with assigned programs on their billing, funding, scheduling, and client issues. Provides additional training as needed
• Prepares clients for collection activity if account is deemed past due and payment arrangements have not been made
• Verifies and updates funding sources on clients and communicates any changes with program staff, as needed
• Compiles spreadsheets summarizing billing information and issues for distribution within and outside the agency
• Meets regularly with Revenue Cycle Manager to provide updates on status of receivables (billing issues, aged receivables, etc.)
• Tracks client accounts for accuracy. Assists clients with billing questions, as needed, in a professional and courteous manner
• Acts as a resource for other staff throughout agency and assists in orientation of new staff
• Provide backup to others as needed
• Other duties, including special projects, as assigned

What You Need

• High school diploma or equivalent
• General accounting skills; ability to prepare billings, reconcile accounts receivable, and applypayments
• Possess computer skills to efficiently operate accounts receivable software and to generatethe proper reports needed
• Strong attention to detail and have the ability to plan and organize work
• Strong customer service skills are essential
• Ability to communicate clearly, tactfully, and professionally to staff members and clients
• Have flexibility to change, prioritize tasks,and work under pressure of meeting deadlines

What Makes You Stand Out

• Experience in medical billing, working with insurance companies, using electronic health records, clearinghouse(s), CPT codes, ICD-10 codes, and medical terminology strongly preferred
• Coding Certification, Health Information Management (HIM) degree

Competitive benefits package for full-time employees working 30 hours a week:

• Health insurance (up to 79% employer paid)
• Dental insurance
• Vision insurance
• 401(k)with profit sharing and employer match
• Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
• 10 paid holidays
• 80 hours sick time
• 2 wellness days
• Staff development and training
• Public Service Loan Forgiveness(PSLF) eligibility for federal student loans
• Employer paid CEU's through Relias
• On-site primary care
• PerkSpot- employee discount program
• MeMD- virtual health provider for you and your family
  • Free talk therapy
  • $0 Telehealth/urgent care
  • Discounted psychiatry
• Employee assistance program
• Advancement opportunities

About the Organization
Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores.
**COVID-19 Vaccination Not Required**