Hilliard Office Solutions has an exciting opportunity for the right person to join our service team as an experienced Field Service Technician in the Abilene Area.

Signing bonus of $7,500 with a Konica Minolta Master Certification, Canon Certification,.A3 and A4 & Production Print Certification. Must send certifications along with resume to be considered.

Hilliard Office Solutions will also pay up to $5000 for relocation.

Hilliard Office Solutions offers a career in the office equipment, printing, and IT industry. We carry a full line of Konica Minolta, Canon and HP copiers, full printing services, and provides a top tier IT Managed Services. Hilliard Office Solutions provides businesses with the expertise needed to streamline business processes and increase operational efficiency.

Requirements:

· Konica Minolta Certified and/or Canon Certification

· Excellent customer service

· Good communication skills

· Problem solver

· Time management

· Desire to learn and improve

· Working knowledge of computer systems such as Microsoft, Apple and common network problems

· Experience with Canon, HP or/and Konica Minolta products

Duties:

· Provides copier repair service to existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.

· Performs preventative maintenance and repair services on office equipment by analyzing system problems; troubleshooting, ordering and gathering components and parts; completing installation; performing tests.

· Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.

· Documents service and installation actions by entering data and, completing reports.

· Works together in a teamwork environment with dispatchers, service manager, and other customer service staff.

Skills/Qualifications:

· Must be adept at using computers and able to perform basic print and scan connectivity installations.

· Must have experience with HP, Canon or Konica Minolta products

· Must have electronic and mechanical troubleshooting ability.

· Certified in A or equivalent training preferred

Job Benefits:

We offer a competitive compensation and benefits package, which includes:

·401 K Plan

· Health Insurance

· Dental and Vision

· Company Car Provided (after probation period)

· Training Provided

Job Type: Full-time

Hilliard Office Solutions has an opening for a Field Service Technician for the Abilene area. Duties will include but not limited to repair, preventive maintenance, and installation of copiers.

Qualifications -

• Must be adept at using computers and able to perform basic print and scan connectivity installations.
• Electronic and mechanical troubleshooting ability.
• Working knowledge of computer systems such as Microsoft, Apple, and common network problems
• Excellent Customer service
• Excellent driving record

Hilliard Office Solutions offers a completive compensation and benefit package.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Experience:

• Copier Technician: 3 years (Required)

License/Certification:

• Driver's License (Required)
• Konica Minolta Master certification (Preferred)
• Canon Certification (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person