WHY HILLPOINTE?

Hillpointe, a fully integrated real estate development and investment management firm, is dedicated to developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMCH's Builders and Development companies, our team ensures best-in-class execution. This role is more than just a job - it's a career-defining opportunity. At Hillpointe, you'll be part of a dynamic, innovative team that not only makes tangible impacts on our operations but also plays a crucial role in our overall success.

MAINTENANCE SUPERVISOR

SUMMARY:

• Respond to resident service requests and perform maintenance work following policies, safety standards, and codes.
• Preparing vacant apartments for leasing by conducting inspections, coordinating maintenance tasks, scheduling vendors, and ensuring completion of all necessary work.
• Establish cleanliness and appearance standards for the community's grounds, amenities, and buildings to maintain high quality.
• Inspecting work performed by team members and external service providers, and implementing corrective actions as needed.
• Manage maintenance materials inventory and collaborate with management to order supplies within budget.
• Performing monthly preventative maintenance tasks as outlined in the policy manual.
• Supporting cost-cutting initiatives by repairing rather than replacing parts, minimizing waste, and using tools and equipment efficiently.
• Conducting safety meetings, ensuring compliance with safety regulations, and keeping current with relevant laws.
• Demonstrate excellent customer service skills by promptly and efficiently addressing resident inquiries and complaints promptly and efficiently.
• Will work both in and outside of apartment buildings and in all areas of the community, including amenities.
• Assists Community Manager in developing the budget for regular repair, maintenance, and capital expenses.

SKILLS REQUIRED

• Possess own hand tools, unless prohibited by law, and be skilled in their safe use and maintenance.
• Apply logical thinking to solve problems effectively.
• Have strong customer service and communication skills to interact with residents, clients, and team members courteously and calmly address issues.
• Demonstrate effective written and verbal communication skills to represent the company, act as a point of contact for internal and external inquiries, and explain department policies.
• Be proficient in using the internet, word processing, spreadsheet, and database programs, preferably with experience in property management systems.
• Operate basic office equipment like copiers, faxes, and telephones.
• Have basic mathematical skills for financial and administrative tasks.
• Hold a high school diploma, GED, or equivalent experience/training.

OTHER REQUIREMENTS

• Must have EPA certifications Type I and II or Universal for refrigerant recycling.
• CPO certification is preferred.
• Must have all certifications as required by State and Local jurisdictions.
• Must have a valid driver’s license.

*This position is eligible for a $1,000 Sign-On Bonus after 90 days of employment*

NOTE: This document describes the general nature and level of work required of people assigned to this job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Additional duties or job functions that can be performed safely may be required as necessary by supervisory personnel. The employee must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.