Role and Responsibilities

• Demonstrate and promote the company’s core values.
• Develop IT resources to provide improved data security & control.
• Implement security protocols and procedures to prevent potential threats.
• Develop, document, and maintain department related processes and policies.
• Create/Maintain user accounts and access control.
• Perform diagnostic tests and debugging procedures to optimize computer systems.
• Provide direction with software partners and other IT support services.
• Develop & Implement data retrieval and recovery procedures.
• Design and implement efficient end-user feedback and error reporting systems.
• Consult with users, management and third parties to assess computing needs and system requirements.
• Install and deploy hardware and software upgrades to meet company objectives.
• Keep up to date with advancements and best practices in ERP and IT administration.
• Provide required ERP and Cyber training to company employees.
• Monitor and maintain ERP Systems, networks, and servers.
• Other duties as assigned.

Qualifications and Education Requirements

• Bachelor’s degree in computer science or other related fields
• Exceptional leadership, organizational, and time management skills
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills

Preferred Skills

• Extensive experience with ERP, IT systems, networks, and other related technologies
• 2 years’ experience in similar field
• Solid knowledge of best practices in ERP, IT Administration and system security
• Proficient in SQL Databases / SQL Certification
• 3 years of IT / Database Administration experience
• Experience in Infor Syteline and Factory Track

Additional Notes