Looking for Security Agents to work in the following areas:

• Rutland/Ludlow, VT

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.

Requirements

• Pre-employment Background Checks & Drug Screenings
• An active Security Guard license is required.

Essential Functions:

• Punctuality is fundamental!
• Look the part - complying with uniform requirements is a must.
• Observe & Report only!
• Represent Hillside's core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the company location and/or events.
• Conduct security checks and inspections to identify any potential risks or vulnerabilities.
• Patrol and monitor premises regularly to maintain a safe and secure environment
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Respond to alarms and incidents promptly, taking appropriate action as necessary.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events.
• Secure the client's residential perimeter.
• Review CCTV, manage access controls, and respond to alarms, as needed.
• Identify and escalate equipment deficiencies/failures.
• Collaborate with law enforcement agencies and emergency services when required
• All other duties, as assigned.

Experience:

• Previous experience in security, law enforcement, or a related field is preferred.
• Knowledge of conflict management techniques and loss prevention strategies.
• Familiarity with CCTV systems and surveillance equipment.
• First aid certification and CPR training is a plus.
• Ability to handle emergency situations calmly and effectively.
• Strong observation skills and attention to detail
• Excellent communication and interpersonal skills.

Competencies:

• Concierge-level customer service experience.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Strong problem-resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Solid verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Exposure to sensitive and confidential information.
• Regular computer usage.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Ability to adjust focus between close and distance vision.
• Travel, as required.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Types: Full-time, Part-time

Pay: $27.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 2 years

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift

Work Location: In person