Program Manager (PMO - Project Management Office)

Job Description

Hilltop Holdings is currently looking to hire a Program Manager (PMO - Project Management Office).

The Program Manager role is responsible for the identification, analysis and recommendation of the project portfolio that will deliver the highest business value to the organization. The Program Manager will assess and recommend the portfolio and work with Senior Leaders of the organization to validate the recommendation and validate appropriate staffing to achieve. The Program Manager is responsible to work with application and solution managers across the enterprise to ensure the appropriate solution is identified to solve the business problem. The Program Manager will optimize staffing assignments of their direct reports to ensure the highest priority efforts are successful. The role will manage, track and communicate the progress of the project portfolio and ensure risks and issues are brought to awareness and appropriate mitigations are in place to enable successful delivery. The Program Manager is accountable to ensure the appropriate and quality deliverables and controls are in place for their portfolio efforts. Critical to the success of this role is the individual's ability to manage stakeholder expectations, identify integration opportunities, control project scope, validate change control procedures are performed when necessary, plan and develop business change management and communications and escalate project risks and issues as appropriate.

Responsibilities

• Oversee multiple, large, complex solution implementation and business process project initiatives from inception through stabilization utilizing the Hilltop Holdings project management framework and software development lifecycle (SDLC).
• Perform demand and capacity planning of portfolio resources to validate that the desired benefit realization will be achieved in an efficient and effective manner.
• Perform business relationship management activities to understand and identify potential solutions to solve stakeholder problems and ensure stakeholder requests are appropriately prioritized and addressed.
• Facilitate portfolio prioritization efforts to maximize the portfolio.
• Facilitate project intake and definition with stakeholders to ensure projects are appropriately sized, solutions are confirmed, resource needs are identified, budget is appropriate, and risks and issues are considered prior to the start of an effort.
• Facilitate development of project business cases with the Executive Sponsor to include development of cost and benefit models and return on investment.
• Assist team members with prioritizing project deliverables in order maximize the portfolio delivery.
• Foster productive working relationships with all project stakeholders, including both business and technical team members, and effectively manage their expectations.
• Ensure change management communications are considered and facilitated by teams as appropriate for each project.
• Facilitate effective cross-functional teamwork among project team members.
• Create work estimates, prepare project budgets, and track project financials.
• Facilitate project meetings, reviews, decisions, and sign-offs with stakeholders and project resources as necessary.
• Prepare portfolio status reports and escalate portfolio level risks and issues in a timely manner.
• Ensure project deliverables and milestones are completed on-time, within budget, and at the required level of quality.
• Diligently manage scope throughout projects and, when necessary, execute change control procedures to formally memorialize the resulting impacts to project scope, timeline, and/or budget.
• Coordinate project benefits realization monitoring and identify mitigation strategies for delivered projects, where applicable.
• Assist in the development and maintenance of project management methodologies, techniques, and standards utilized by the organization.
• Elicit, document, and validate solution requirements as necessary.
• Responsible for managing the performance of direct reports.
• Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Other functions as needed.
  
  
  

Qualifications

• Must be eligible to work in the U.S. without sponsorship now or in the future.
• Must be able to report to our Las Colinas office located at @ 6221 Riverside Drive, Irving, TX, 75039, without the need for relocation assistance.
• Qualified candidates must have a Bachelor's degree in Computer Science, Information Systems, Business Administration or equivalent experience or education.
• Proficient in the use of the Microsoft Office Suite as well as Project and Visio.
• 7 years of experience managing software development and solution implementation projects of varying complexity from concept to completion.
• 5 years developing cost models and managed budgets for large, complex projects.
• Experience managing and overseeing multiple complex projects at a time.
• Experience managing business process improvement projects from concept to completion.
• Ability to analyze and interpret business problems to determine the best solution or course of action.
• Strong leadership, organization, and relationship management skills with ability to effectively partner with all levels and lines of business across the organizations.
• Excellent verbal and written communication skills.
• Self-starter who is process-oriented, attentive to detail, and works well in a team environment.
• Experience developing and maintaining project or staffing budgets and expenses.
• Experience identifying and monitoring risks, both technical and operational in nature, and implementing mitigation strategies to lessen their adverse impacts to projects.
• Project Management Professional (PMP) Certification required.
• Experience in the Financial Services industry desired.
  
  
  

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

About Us

Founded in 1998 and headquartered in Dallas, Texas, Hilltop Holdings offers a diverse range of financial services through its three primary subsidiaries, PlainsCapital Bank, PrimeLending, and HilltopSecurities. PlainsCapital Bank is a leading commercial bank with locations throughout Texas. PrimeLending is a national mortgage provider focused on purchase mortgage originations. HilltopSecurities provides financial advisory, clearing, retail brokerage, and other investment banking services. Hilltop Holdings seeks to build the premier Texas-based diversified financial services holding company through acquisitions and organic growth. To learn more, please visit www.hilltop-holdings.com .

About The Team

The Project Management Office (PMO) at Hilltop Holdings is a central hub for effective project execution and oversight. Our department is responsible for driving successful outcomes across various initiatives. With a team of highly skilled professionals, we bring together expertise in project management methodologies, strategic planning, and efficient resource allocation. Our PMO serves as a valuable support system, working closely with project teams and stakeholders to define objectives, establish timelines, and ensure alignment with organizational goals. We provide guidance, tools, and frameworks to enhance project efficiency, monitor progress, and mitigate risks. With a focus on collaboration and communication, we foster strong relationships across departments, enabling effective coordination and problem-solving. The PMO at Hilltop is committed to delivering projects on time, within budget, and with the highest level of quality, making a tangible impact on the success of our organization.