18 Front Office Supervisor Jobs in Greenville, SC
Hilton Garden Inn Greenville is Hiring a Front Office Supervisor Near Greenville, SC
Nationally: $16.00 - $18.20/hour
*Rate depends upon state/market and experience*
Position: Front Desk Supervisor
Department: Property
Hourly
Position Reports to: General Manager
OTO Development is pleased to announce a wonderful opportunity for a Front Desk Supervisor.
What will you be doing most days?
Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
Work proficiently on the hotels electronic reservation system, as well as, other computer programs to ensure a seamless workflow
Handle all financial matters including credit card and cash transactions securely, accurately, and with the utmost integrity
Anticipate guests needs and go out of your way to maximize the guest experience
Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures
Maintain proficient administration of the hotel's electronic reservation system
Maintain compliance with hotel safety programs and procedures, including emergency and security systems
Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
What are the requirements for this position?
You have 2 years experience working in a front desk/receptionist type role
You love working with people and will go above and beyond for each guests needs
You work well with others and enjoying working and being part of a team
You have excellent oral, written, and interpersonal communication skills
You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
About OTO
OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!
OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Brand: Hilton Garden Inn GreenvilleAddress: 108 Carolina Point Pkwy Greenville, SC - 29607
Property Description: SM0105M Hilton Garden Inn Greenville
Property Number: SM0105M
Job Summary
Full Time
$39k-53k (estimate)
06/03/2024
08/02/2024
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.
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