Join the team at Hilton Grand Vacations on the Boulevard as Front Office Manager and be a part of one of the most outstanding and family-inspired Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip, our 1228 rooms resort boasts of large multi-bedroom suites and a stunning design!
As Front Office Supervisor, your role is meaningful for driving the success of our resort. You will assist guests and owners with check-in and out as well as giving support and assisting the Front Desk staff with any questions or guest situations. If you believe you are the right fit for this role, we encourage you to apply today.
At HGV, our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. At HGV, we will help you reach your goals and build your future!
Here's why you will love it here:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Key Responsibilities:

• Responsible for training and direction of new department Team Members.
• Assist with check in/ out.
• Provides support to the team.
• Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Manager/Supervisors for handling.
• Collaborates with all resort departments to meet guest expectations.
• Other duties as assigned by management.

Key Skills and experience:

• High school diploma/GED.
• Prior Front Desk Experience
• 1-2 years supervisory experience
• Skilled in solving practical problems
• Excellent interpersonal and service skills.
• Ability to resolve conflict, think on their feet, influence and mentor others.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Associate's Degree/College
• Voice Certified
• 3 Years of related experience
• Prior management/supervisory experience

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.