Job Description

We seek team members passionate about building lasting vacation memories for owners / guests visiting our resort properties!

This is an outstanding opportunity if you enjoy helping guests and owners make memories of a lifetime by enjoying vacations.

We have a fun, encouraging culture with top-notch training and benefits.

Why Do Team Members Like Working For Us :

Competitive base pay

Benefits on day one

Daily Pay* - get your earned pay any time before payday

Recognition Programs and Rewards

Discounted Hilton hotel rates worldwide

401(k) program with company match

Employee stock purchase program

Paid Holidays, Sick days, and Generous Paid Time Off Program

Tuition reimbursement

Numerous learning and career advancement opportunities

Schedule Details : Our team members must adapt to various shifts, including weekends and holidays.

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for performing your position's responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards :

Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees

Maintain room inventory timely and efficiently for the Front Desk

Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met

Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness

Displays professional image at all times through appearance, dress, and conduct

Ensures hotel complies with all federal, state, and local laws, including OSHA

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families.

Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Eligibility : All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.

Quarterly bonuses are not guaranteed

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.

At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience :

Basic computer and social skills

Demonstrated ability to communicate both orally and in writing in English

It would be effective in this position for you to demonstrate the following capabilities and distinctions :

Bi-lingual - Spanish or French / Creole and English

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Don't hesitate to get in touch with us to request accommodation.

Last updated : 2024-06-19