Job Title Overnight Front Desk Agent Education Some College Coursework Completed Location Rosewood Mansion on Turtle Creek - Dallas, TX 75219 US (Primary)

Compensation Currency USD Job Requirements Experience -

* Previous Front Desk Agent preferred in a luxury or ultra-luxury hotel and/ or customer service experience

**General Skills -**

* Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guests service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills -

* Ability to communicate (verbal and written) in English with co-workers, guests and management.

* Working knowledge of MS Word, Excel

* Knowledge of PMS and hotel point of sales systems.

* Ability to stand for prolonged periods of time

Education or Certification -

High school diploma

Language -

Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements -

* Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 50 pounds, assist with guest luggage as needed, and satisfactorily communicate with guests and co-workers to their understanding.

**Others **

* While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.