19 Guest Service Agent (Full-Time) *free parking Jobs in Orleans, LA
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Wyndham Garden Hotel - Baronne Plaza New Orleans
Orleans, LA | Full Time
$46k-59k (estimate)
3 Months Ago
Guest Service Agent (Full-Time) *free parking
$27k-36k (estimate)
Full Time
3 Weeks Ago
Hilton New Orleans Riverside is Hiring a Guest Service Agent (Full-Time) *free parking Near Orleans, LA
- Earn paid time off from day 1
- Free parking and free meals
- Option to be paid daily
- Discounted hotel stays for team members and family & friends.
- Debt free education
- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Work LocationsHilton New Orleans Riverside
ScheduleFull-time
BrandHilton Hotels & Resorts
JobGuest Services, Operations, and Front Office
Job Summary
JOB TYPE
Full Time
SALARY
$27k-36k (estimate)
POST DATE
05/31/2024
EXPIRATION DATE
07/18/2024
WEBSITE
hiltonneworleansriverside.com
HEADQUARTERS
New Orleans, LA
SIZE
<25
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