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JOB DESCRIPTION
Job Title: Guest Services Supervisor
Department: Front Desk
Supervision Exercised: Guest Service Agents
Supervision Received: Assistant General Manager, Guest Services Manager
JOB SUMMARY: Responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective staff.
JOB DUTIES: Maintain complete knowledge at all times of:
o All hotel features/services, hours of operation.
o All room types, numbers, layout, decor, appointments and location.
o All room rates, special packages and promotions.
o Daily house count and expected arrivals/departures.
o Room availability status for any given day.
o Scheduled in-house group activities, locations and times.
o All hotel and departmental policies and procedures.
o Contracted banks
o Shortages and Overages
o Late charges
o Petty cash and paid outs
o Adjustments
o Posting charges
o Making change for guests
o Cashing personal or travelers checks
o Payment methods or processing
o Settling accounts o Closing reports
o Cashier reports
o Balancing receipts
o Dropping receipts
o Securing banks
MINUMUM REQUIREMENTS
To apply, please visit our website at www.hriproperties.com. Once you are on our website's home page, please follow the instructions below to apply for any of our available positions:
1. Click on the "Careers" link at the bottom of the home page.
2. Click the "Search Career Opportunities" link
3. In the search bar, type in your location
4. Click on the link for the position that you are interested in applying for
5. Follow the instructions for completing the online application
All positions require service minded team players with personable, enthusiastic and outgoing personalities.
We offer many benefits for full time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays and more.
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
Full Time
$30k-40k (estimate)
06/26/2024
06/26/2024
The job skills required for Guest Services Supervisor include Guest Service, Housekeeping, Accounting, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Supervisor positions, which can be used as a reference in future career path planning. As a Guest Services Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Supervisor. You can explore the career advancement for a Guest Services Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
02/10/2022: Charleston, SC
Building a strong team and shape staff behaviors to accomplish desired results.
03/12/2022: Bridgeport, CT
Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.
03/10/2022: Waterloo, IA
Acting as hotel system liaison and performed all Guest Service Representative Functions.
02/19/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Supervisor jobs
A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.
02/06/2022: Juneau, AK
Step 3: View the best colleges and universities for Guest Services Supervisor.