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We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you are a friendly and organized individual with a passion for hospitality, we would love to have you on board.
**Responsibilities:**
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and assist with inquiries
- Handle guest requests and concerns promptly
- Process payments and maintain accurate records
- Provide information about hotel services and amenities
- Assist with night audit procedures as needed
- Maintain a clean and tidy front desk area
**Requirements:**
- Previous experience in customer service or hospitality management preferred
- Excellent communication skills
- Ability to work well under pressure
- Proficiency in using phone systems and computer software
- Strong attention to detail
- Bilingual or multilingual skills a plus
- Knowledge of front desk operations and guest relations
- Flexibility to work varying shifts, including nights and weekends
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now to embark on a rewarding career in the hospitality industry.
DisclaimerFull Time
$25k-33k (estimate)
06/25/2024
08/24/2024