About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.
Overview:

Do you have a passion for creating exceptional guest experiences and a talent for building a high-performing team?

The Hilton University of Florida Conference Center, a vibrant hospitality destination in Gainesville, FL, is seeking a dedicated and results-oriented Director of Housekeeping to oversee our 248 guest rooms and 25,000 sq ft of meeting space.

In this leadership role, you'll be the champion of cleanliness and service excellence:

• Lead by Example: Upholding the highest standards of cleanliness, quality, and service across the entire property, ensuring compliance with Hilton Worldwide and corporate standards.
• Building a Dream Team: Recruiting, interviewing, onboarding, and developing exceptional housekeeping personnel to foster a positive and empowering work environment.
• Cultivating a Culture of Excellence: Scheduling, training, motivating, and coaching a team to consistently deliver exceptional guest experiences that exceed expectations.
• Ensuring Operational Efficiency: Effectively managing staff, planning workloads, maintaining inventory control, and monitoring payroll to optimize department performance.
• Safety First: Prioritizing a safe and secure work environment for your team and guests, enforcing all safety procedures and reporting any unsafe conditions.
• Open Communication: Actively participating in departmental meetings, collaborating with leadership (including the GM & Director of Engineering) on maintenance programs, and staying abreast of industry trends.
• Guest Focus: Responding to guest inquiries and requests with promptness, courtesy, and a commitment to satisfaction, ensuring every guest experience is distinctively supreme.
• Performance Management: Conducting performance evaluations, providing ongoing coaching and development, and collaborating with leadership on disciplinary matters (when necessary).

Qualifications:

We're looking for someone who thrives in a fast-paced environment and possesses the following:

• A high school diploma or equivalent.
• At least three years of management experience in housekeeping or a related service industry with a high degree of guest/client contact.
• Strong leadership, communication, interpersonal, and coaching skills.
• A commitment to teamwork, empowerment, and fostering a positive work environment.
• Proactive problem-solving, meticulous attention to detail, and a dedication to continuous improvement.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).