Job Requirements
We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you are a friendly and organized individual with a passion for hospitality, we would love to have you on board.
**Responsibilities:**
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and assist with inquiries
- Handle guest requests and concerns promptly
- Process payments and maintain accurate records
- Provide information about hotel services and amenities
- Assist with night audit procedures as needed
- Maintain a clean and tidy front desk area
**Requirements:**
- Previous experience in customer service or hospitality management preferred
- Excellent communication skills
- Ability to work well under pressure
- Proficiency in using phone systems and computer software
- Strong attention to detail
- Bilingual or multilingual skills a plus
- Knowledge of front desk operations and guest relations
- Flexibility to work varying shifts, including nights and weekends
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now to embark on a rewarding career in the hospitality industry.
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

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