**Shift Leader Job Description** At Hippo Burgers, we take pride in crafting delicious burgers and providing exceptional customer experiences. Join our team as a Shift Leader and be part of a dynamic and growing company dedicated to culinary excellence. **Job Overview:** - As a Shift Leader at Hippo Burgers, you will play a key role in ensuring smooth operations during your shift, providing excellent customer service, and leading a team of dedicated staff members. **Duties:** - Greet and assist customers in a friendly and professional manner to ensure exceptional service. - Operate the cash register accurately, handling transactions with precision. - Efficiently scan, bag, and process customer purchases. - Maintain cleanliness and organization in the checkout area for a pleasant customer experience. - Address customer inquiries promptly and resolve any issues or complaints effectively. - Promote products or services to enhance customer satisfaction. - Assist with inventory management and restocking shelves as needed. **Qualifications:** - Preferably have previous experience in a customer service role. - Strong communication skills to interact effectively with customers and team members. - Excellent time management abilities to prioritize tasks efficiently. - Proficiency in phone etiquette for handling customer inquiries over the phone. - Basic math skills for accurate cash handling. - Experience in technology sales is advantageous. - Bilingual proficiency is a plus for catering to diverse customer needs. - Retail sales experience is beneficial for understanding customer preferences. **Benefits:** - Competitive pay - Flexible scheduling - Opportunities for career growth within the company Join our team of dedicated professionals who are committed to providing outstanding customer service. Apply now to become a valued Shift Leader at Hippo Burgers! *Note: This job description provides an overview of the position's responsibilities and requirements but is not exhaustive.*

Job Type: Full-time

Pay: From $11.00 per hour

Benefits:

• Employee discount

Experience level:

• 1 year

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Conroe, TX 77301 (Required)

Ability to Relocate:

• Conroe, TX 77301: Relocate before starting work (Required)

Work Location: In person