One of our premier clients is looking for a Help Desk Support in Trenton, NJ (ONSITE) for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.

RESPONSIBILITIES:
Imaging, configuration and deployment of new devices.
Data migration from the existing to the new device, as well as updating of client s systems for device tracking and inventory. The systems used are SCCM and Provance.
Provide excellent customer service as defined in the client service level agreement and demonstrate collaborative relationships within Information Services.
Deliver a high level of customer service and professional interaction with internal customers, management, and administration.

REQUIRED SKILLS:
Experience providing Customer Service to internal customers, management, and administration.
Experience providing Desktop support functions including visiting the end user area to research and resolve hardware/software/connectivity issues.
Experience providing desktop support for a variety of business and software development applications.
Experience providing desktop support to end-users and suggesting alternative solutions for hardware requirements.
Experience Installing, configuring and troubleshooting computer hardware, operating systems, network configurations and software
Experience Performing Backup/Recovery, and troubleshooting network connectivity issues.
Experience troubleshooting/supporting Windows 10 desktops/laptops/tablets
Experience with SCCM to image computers
Experience troubleshooting/supporting Windows 11 desktops/laptops/tablets
Experience with Support and configuration of Android mobile phones.