36 Call Center Representative Jobs in Boston, MA
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Hire Partnership is Hiring a Call Center Representative Near Boston, MA
We are excited to bring on board a new addition to our 24/7 call center for the position of Call Center Representative. If you like to help others, work in a fast-paced environment, and have great phone etiquette skills? If so, you should apply!
Paid Training (Mandatory): will take place for 2-3 weeks 10 am to 6 pm.
Shift: 4 Weekdays; Choice of Saturday or Sunday; 11am – 9pm.
Responsibilities include:
· Answering the mainline to hospitals and medical clinics and connecting the caller to the correct staff/department
· Taking messages for medical practices when they are not able to answer their phone lines
· Contacting on-call providers with urgent issues from callers
Requirements:
· 1 Year Experience Call Center
· Strong communication skills
· Basic technical skills (typing 35 wpm and ability to information data into a database)
INDCSR
Job Types: Full-time, Contract
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid training
Schedule:
- On call
COVID-19 considerations:
Must be Fully Vaccinated
Ability to commute/relocate:
- Boston, MA: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Call center: 1 year (Preferred)
- Communication skills: 2 years (Preferred)
- Computer skills: 4 years (Preferred)
- Data entry: 2 years (Preferred)
- Phone etiquette: 2 years (Preferred)
Work Location: One location
Job Summary
Full Time
$39k-50k (estimate)
02/02/2023
06/02/2023
hirepartnership.com
Boston, MA
50 - 100
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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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