13 Service Desk Lead Jobs in College Park, MD
HireKeyz Inc is Hiring a Service Desk Lead Near College Park, MD
Job Description
- At least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business analyst, developer, or some other hands-on role
- Proven track record of team management, including adequate training, delegation, and motivation
- Strong analytical, problem-solving, drive customer communication during critical events and communication skills
- Ability to work independently and in team settings, prioritizing workload and managing multiple tasks and assignments
- Prior Federal government experience is a plus.
- Bachelor’s degree in computer science or related field
Job Summary
Contractor
$67k-84k (estimate)
06/02/2024
07/06/2024
The job skills required for Service Desk Lead include Problem Solving, Computer Science, Service Desk, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Lead positions, which can be used as a reference in future career path planning. As a Service Desk Lead, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Lead. You can explore the career advancement for a Service Desk Lead below and select your interested title to get hiring information.
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