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National Account Manager
HireQuest Orlando, FL
$72k-97k (estimate)
Full Time | Business Services 1 Day Ago
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HireQuest is Hiring a National Account Manager Near Orlando, FL

Account Manager

The primary role of the Account Manager is to manage new accounts after they are brought on, enhance relationships with existing national accounts, and act as the primary liaison for each client in their portfolio.

Key Duties:

  • Enhance branch profitability by managing and developing relationships with National Accounts for HireQuest Inc family of companies.
  • Generate and cultivate opportunities for growth within existing client relationships.
  • Conduct regular outreach through calls and emails to evaluate clients' ongoing temporary staffing requirements and opportunities.
  • Continuously refine account management methods and strategies to boost client satisfaction and retention rates.
  • Keep precise records of client interactions and account activities using the National Accounts team CRM and other reporting tools.
  • Oversee new client integration with Operations and OST, ensuring HireQuest's commitment to customer service excellence is upheld.
  • Maintain and develop the business relationship with new and existing accounts, monitoring significant changes and reporting on these.
  • Provide proactive, well-planned solutions and action plans in cases of service issues or underperformance to sustain client confidence.
  • Explore additional growth opportunities within existing client relationships.
  • Encourage collaboration and teamwork within internal and external groups.

Role-Specific Responsibilities:

  • Achieve pre-set client satisfaction and retention targets.
  • Execute, monitor, and report on account management activities.
  • Manage outbound call and email campaigns to enhance client relationships.
  • Act as a critical point of contact for client issues, directing clients to the appropriate Operations Team for resolution.
  • Exhibit exceptional follow-up skills.

Qualifications:

  • Proficient in Internet-based tools, business intelligence gathering, and networking.
  • Goal-oriented, positive, self-motivated with strong analytical skills.
  • Quick learner, able to work in a dynamic environment and juggle multiple tasks.
  • Open to learning new processes and aligning personal approach with company objectives.
  • Excellent verbal, written, computer, and presentation skills.
  • Capable of working independently and collaboratively at all organizational levels.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$72k-97k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/31/2024

WEBSITE

hirequest.com

HEADQUARTERS

GRIFFITH, IN

SIZE

1,000 - 3,000

FOUNDED

2002

CEO

JACK WHEATLEY

REVENUE

<$5M

INDUSTRY

Business Services

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About HireQuest

HireQuest Inc. and its family of companiesHireQuest Direct, HireQuest, and VETSWorkhelp people across America find meaningful employment. As a franchisor with 140+ branches nationwide, we provide temporary staffing to tens of thousands of individuals each year. The skilled and general labor job opportunities we offer are primarily in construction, industrial, and manufacturing industries. We also fill openings for event staff, housekeeping and janitorial work, and secretarial and clerical positions. Our motto is "the right people at the right time," and that's exactly what we guarantee our cor...porate customers. Because our local franchises maintain a broad and deep database of employees, our regional and national accounts teams can often fulfill work orders within 24 hours, if need be. Best of all? We handle everything: background checks and drug testing, resume vetting and interviewing, payroll, workers compensation, and transportation to and from the jobsite. Hiring labor for the day or the week has never been more efficient than it is with HireQuest. You can find HireQuest branches in major metropolitan areas across the country. We currently operate in 32 states and are always seeking to serve new customers and new communities. Both HireQuest Direct and HireQuest offer franchise models that present incredible business opportunities for entrepreneurs. With minimal start-up and operating costs and on-going training and support from our corporate office, franchising with HireQuest is a smart, low-risk way to run a small business or an empire of your own. Learn more about franchise opportunities at https://www.hirequest.com/franchise - HireQuest Inc. is also proud to be associated with The Higher Quest Foundation. This not-for-profit provides sustainable food sources and income streams for poor communities in developing areas around the world. It also sponsors scholarships at eight universities as well as the HireQuest Direct American Hero Awards. More
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The job skills required for National Account Manager include Customer Service, Presentation, Account Management, CRM, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a National Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by National Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for National Account Manager positions, which can be used as a reference in future career path planning. As a National Account Manager, it can be promoted into senior positions as an Account Executive, Sr. - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary National Account Manager. You can explore the career advancement for a National Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a National Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a National Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on National Account Manager job description and responsibilities

Manage all aspects of account management and business development processes.

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National Account Managers develop sales strategies that align with business goals.

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Supervise daily activities of account team to ensure business growth and profitability.

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Conduct regular performance reviews of assigned accounts to understand strengths, opportunities, and relevant.

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Develop proposals, presentations and pricing agreements for Strategic accounts, understand strategic price points/technical bids.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on National Account Manager jobs

Companies use account managers to ensure that customers feel that their needs are being met.

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Large companies may have several national account managers while small companies may only need one.

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Proven work experience as a National account manager.

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3 to 5 years of significant experience.

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Attain Additional Licenses for National Account , Certifications, and Registrations as Needed.

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Step 3: View the best colleges and universities for National Account Manager.

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