The data entry associate is responsible for all requirements pertaining to processing and recording Medicare Advantage member return mail. This includes following CMS compliant processes, detailed research across eligibility source systems, and decisioning.

Ability to deal with multiple issues at one time
Ability to learn and adapt quickly
Critical thinking and ability to make decisions in ambiguous scenarios
Attention to detail
Reviewing, investigating, and resolving issues quickly
Understand regulatory processes and guidelines related to return mail processing
Comfortable working with multiple user interfaces and source systems at one time
Data entry experience