JOB DESCRIPTION The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure.

Payment instructions may be a manual instruction such as fax or an automated instruction such as swift or Client worldview.

S / he will be responsible for entering / verifying manual instructions or repairing / verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met.

Finally, at times, s / he will need to process / research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.

Responsibilities : . People Skills : - Demonstrate quality working relationships with others in the group as well as internal parties.

• Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance. - Communicate professionally and constructively with team members as well as clients and internal parties - Demonstrate and display teamwork with fellow co-workers by : assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.
• Control / Risk Management : - Identify, escalate and communicate risks appropriately - Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to Client policies and procedure and the various processing deadlines.
• Escalate unclear instruction to management - Making recommendations for control improvements - Promptly and accurately follow new or updated procedures - Help reduce number of errors, receivables and E&O's by suggesting control procedures or introducing automation.
• Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtful solutions which prevent problems and provide quality service .

Process Improvement : - Seek to understand all processes, procedures and practices; challenge those that don’t make sense - Identify opportunities to improve the FT payment processing - Identify and escalate manual instruction that has potential for automation or non-STP’d automated instruction with incorrect formatting in order to increase STP rate - Optimize productivity, while balancing the need to meet each client’s deadlines Skill Set : Requirements : - Excellent oral and written communication skills - Strong customer service skills - Strong Organizational Skills - Ability to work effectively in a fast paced deadline driven environment - Detail oriented - Able to work in a team environment and independently - Strong typing skills - Knowledge of USD and Foreign Currency Payment Processing, Keystone & Rightfax a strong plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.