The Operational Risk Officer role is to serve as an Independent Operational Resiliency Risk Manager to support oversight and challenge of Citis Institutional Clients Group. Primary responsibilities include:

• Support development of resiliency strategy, policy and projects.
• Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) risks
• Pursue continuous improvement and challenge adoption of Lessons Learned during operational resilience related tests, exercises, and simulations
• Support Resiliency Risk Oversight tools development
• Liaison with Institutional Clients Group Risk and other internal and Industry peers

The mandate of the Independent Operational Risk Management function to oversee and challenge Citis Enterprise Resiliency Management organization is expanding to include review and challenge of non-Franchise Critical Business Processes (FCBP), Critical Operations, Global Business Services to include Critical Business Services (CBS) and Impact Tolerances.

The Independent Enterprise Resiliency Risk Management organization is restructuring itself to better support the business operations in remediation activities. By implementing an effective business sector and regional resilience oversight model connected across Critical Business Services.

The main responsibilities are;

Process:

• Support development of operational resiliency strategy, policy and projects
• Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) risks
• Pursue continuous improvement and challenge adoption of Lessons Learned during operational resilience related tests, exercises, and simulations
• Support Enterprise Resiliency Risk Oversight tools development
• Ensure Risk Governance framework operates efficiently, and operational losses are operating within the defined Risk Appetite parameters
• Provide challenges on Key Indicators and Material Operational Risks
• Work with First Line of Defense in the review of the documentation and reporting
• Analyze, capture, and report risks. Collaborate with FLOD technical Subject Matter Experts (SMEs) and management regarding all aspects of Business and Technology recovery planning and testing
• Guide and assist in the implementation of sound and effective resiliency processes and
• monitoring of Institutional Clients Group, which includes its Banking, Markets and Services
• businesses
• Evaluate, advise, and ensure effectiveness of Business and Technology capabilities and controls across Citi
• Facilitate and disseminate best practices across all LoBs

People:

• Assist resiliency managers and their teams to manage staff including training and career development plans and to ensure high morale among prevention, detection, and recovery staff
• Champion enterprise resiliency awareness and best practice sharing with various stakeholders and aid in the development of continuity/resiliency risk management training modules
• Raise the level of operational resiliency awareness among country officers and other related staff

Knowledge/Experience:

• 5 years of Business Continuity, Technology Disaster Recovery, Operational Resiliency or Risk Management
• Skilfull understanding of buiness continuity and disaster recovery management lifecycle.
• Thought leadership and clarity in presenting ideas to senior management.
• Proven technical knowledge of resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions
• Knowledge of regulatory requirements underpinning standards, including, NIST, ISO, FFIEC, DRI, etc.
• Demonstrated analytical skills with follow-up and problem-solving capability.

Skills:

Management:

• Ability to work effectively with individuals with diverse backgrounds and positions
• Ability to work independently
• Ability to communicate complex analytical ideas effectively and persuasively
• Ability to influence and stablish relationships with key stakeholders from remote locations

Functional Background:

• Project management
• Understanding of commercial banking business, systems and processes
• Policy formulation

Technical Skills:

• Deep understanding of technology risk management and response plan cycle management
• Detail oriented with analytical skills, with an ability to perform data manipulation and presentation. Expert in Microsoft Office Suite, including SharePoint.
• Thorough understanding of global business continuity practices and industry trends

Competencies:

• Strong business drive and ability to mobilize organizational commitment and support for regional programs
• Regulatory Risk and Compliance
• Leadership skills and ability to deliver results, working with cross-functional and virtual teams
• Good business understanding and working knowledge of Risk, Operations and Technology

Qualifications:

• Undergrad in Business Administration, Computer Science, Engineering or any other computationally intensive discipline.

• Graduate degree is a plus.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

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In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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