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Service Manager
Hitachi Zosen Inova Knoxville, TN
Apply
$92k-118k (estimate)
Full Time 5 Days Ago
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Hitachi Zosen Inova is Hiring a Service Manager Near Knoxville, TN

Job Description

Job Description
Company Description

Hitachi Zosen Inova (HZI) is a global market leader in energy from waste (EfW) and renewable gas. HZI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. HZI’s Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant.

Job Description
  • Contributes to a complete understanding of the RSC market situation and identifies opportunities by developing and maintaining close contacts with existing and potential customers
  • Development of the mid-term market strategy and yearly priorities and tactical moves within region in alignment with business objectives
  • Continuous alignment between capabilities, resources and budget to prioritize sales activities
  • Creates Customer-specific bids and follows these up until contract conclusion or rejection
  • Supports product management by identifying market needs and presents HZI products to clients
  • Development and implementation of RSC specific marketing campaigns and sales presentations
  • Ensure long-term relationships with existing customers, potential customers, consultants, and partners
  • Control and monitoring of the offer projects according to the HZI processes (proposal management, pipeline tool including screening etc)
  • Schedules meetings with prospective and existing clients.
  • Travels within regional for client visits or marketing pitches
  • Promotes company products and services
Qualifications
  • Safety and HSE compliance mindset (company rules and law)
  • Proven work experience as a Sales Manager, Regional Manager or similar sales roles
  • Business development knowledge, willingness to learn more about business development and sales
  • Experience in budgeting, estimating of service activities and forecasting of order intake and revenue
  • Good (WtX/RG) technology understanding & service knowledge including local legislation and rules
  • Good leadership and management experience including prioritization and decision making
  • Strong understanding of procurement, risk & contract management processes and practises
  • Ability to work in matrix and utilize both internal and external resources efficiently
  • Strong strategical and tactical negotiation and influencing skills in matrix and multicultural environment
  • Strong Financial acumen and customer orientation
  • Readiness to travel as needed
  • Fluent verbal and written communication skills in English, other languages are a plus
Additional Information

We Offer:

  • Responsible challenge with diversified field of activity
  • Team-oriented working atmosphere in an international Company
  • Personal development opportunities through own Inova Academy
  • Opportunity to gain an insight into various technical disciplines
  • Excellent employment conditions
  • Attractive working place (central, good transport links)
  • Modern infrastructure

Physical Demands:

  • Frequently required to talk or hear, sit, use hands to finger, handle or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Working Conditions:

  • Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The noise level in the work environment is usually moderate.

Statement regarding individuals with disabilities:

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization.

Statement regarding Equal Employment Opportunity

Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance.

Note: This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required.

For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.

Job Summary

JOB TYPE

Full Time

SALARY

$92k-118k (estimate)

POST DATE

06/25/2024

EXPIRATION DATE

07/14/2024

WEBSITE

hz-inova.com

HEADQUARTERS

ZURIGO, ZURIGO

SIZE

500 - 1,000

FOUNDED

1933

CEO

FREDERIC BRUNO BAUDOUIN

REVENUE

$10M - $50M

INDUSTRY

Business Services

Show more

Hitachi Zosen Inova
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1 Week Ago
Hitachi Zosen Inova
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Hitachi Zosen Inova
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$89k-108k (estimate)
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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

Hitachi Zosen Inova
Full Time
$82k-106k (estimate)
1 Week Ago
McCormack Partners Ltd
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$99k-132k (estimate)
2 Months Ago

If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
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