Job Purpose:

Sr Account Manager is responsible for all commercial aspects of sales development and customer relationship management for the assigned OEMs/accounts. Also responsible to mentor less experienced Account Managers

Responsibilities include the following (other duties may be assigned as needed):

1. Maintain defined customer accounts, manage current relationships, coordinate customer activities, and develop new business opportunities.
2. Account management including engineering change and profitability tracking, providing target pricing, responding to quotations, and internal business planning. 
3. Completes work tasks and resolves issues to ensure program objectives and commercial targets are met. 
4. Helps define and communicate customer requirements to engineering, manufacturing and purchasing teams. 
5. Coordinate engineering and manufacturing teams as necessary to complete all quotation documentation on-time per customer due date requirements
6. Future-focused on developing relationships with the customer - research, identify and develop collaborative relationships with new and existing contacts.
7. Provides input in the development of objectives and strategies and carries out assignments to achieve the goals of the senior leadership team.
8. Periodically prepare sales reports showing sales volume, potential sales, and areas of customer opportunities.
9. Promotes voice of the customer and product evolution within the company

Qualifications:

1. Bachelor’s degree in Business, Engineering, or related field
2. Minimum of 8-12 years of experience in the automotive industry
3. Experience with steering systems and steering components preferred
4. Knowledge of and experience working with multiple OEM accounts is required
5. High comfort level with customer interactions/negotiations, including Sr Management level
6. Highly professional business approach and attitude
7. Customer-oriented, problem solving and attention to detail
8. Willingness to travel (domestic and international)
9. Strong analytical and organizational skills; demonstrated ability to manage multiple tasks simultaneously and able to react to shifting priorities to meet business needs
10. Basic understanding of chassis related components and typical manufacturing processes

Competencies:

1. Strong communication skills
2. Training and coaching skills
3. Teamwork skills
4. Results oriented / Self motivated
5. Demonstrated ability to meet deadlines, commitments and generate commercial negotiation strategies
6. Excellent verbal, written, and presentation skills
7. Strong command of Microsoft Office suite