383 Inside Sales Assistant Jobs in Roanoke, VA
Hobbs & Associates, Inc. is Hiring a Remote Inside Sales Assistant
Job Location: Roanoke, VA
Reports To: General Manager
FLSA Status: Non-ExemptThis is a FULL-TIME positionPosition Overview:
We are seeking a motivated and detail oriented Inside Sales Assistant to join our team. The ideal candidate will support our sales team by managing customer inquiries, processing orders, and providing exceptional customer service. This role is crucial in ensuring a smooth sales process and maintaining strong customer relationships.
Key Responsibilities:Customer Support:
- Respond to customer inquiries via phone and email.
- Provide detailed information about HVAC products, pricing, and availability.
- Keep customers informed of the status of warranty claims and any required actions.
- Assist customers with product selection and technical support.
- Maintain and update O&M’s, submittals, and other relevant documentation.
- Prepare and process sales orders, quotes, and invoices.
- Process and manage warranty claims from initiation to resolution.
- Track and follow up on pending orders and deliveries.
- Coordinate with the sales team to ensure timely order fulfillment.
- Maintain up-to-date knowledge of HVAC products and industry trends to provide accurate information to customers.
- Assist in the creation and updating of product documentation and sales materials.
- Maintain accurate customer records in the CRM system.
- Generate sales reports and analyze data to identify trends and opportunities.
- Schedule and coordinate sales meetings.
- Entering new projects in bid schedule and assigning responsibilities.
- Handle routine office tasks such as filing, data entry, and managing correspondence.
- Work closely with the sales and service team to provide seamless customer service.
- Participate in regular sales meetings and training sessions.
- High school diploma or equivalent; associate or bachelor’s degree in business, Sales, or a related field is a plus.
- Previous experience in inside sales, customer service, or a related field, preferably in the HVAC industry.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to accuracy.
- Basic understanding of HVAC systems and equipment is preferred but not required; training will be provided.
- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan.
- Opportunities for professional development and advancement
Hobbs & Associates provides heating ventilation and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architect-design firms, and business owners. We work with our business partners to create enduring community infrastructure such as schools and colleges, hospitals, military and municipal structures, entertainment venues, hotels, and multi-family housing.
Job Summary
Full Time
Business Services
$47k-66k (estimate)
06/29/2024
08/29/2024
TAHLEQUAH, OK
100 - 200
1977
JOHNNY L HOBBS
$10M - $50M
Business Services
Related Companies
The job skills required for Inside Sales Assistant include Inside Sales, Customer Service, CRM, Microsoft Office, Sales Process, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Sales Assistant positions, which can be used as a reference in future career path planning. As an Inside Sales Assistant, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Assistant. You can explore the career advancement for an Inside Sales Assistant below and select your interested title to get hiring information.
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