271 Customer Service Manager Jobs in Wilmington, NC
Hobby Lobby is Hiring a Customer Service Manager Near Wilmington, NC
Responsibilities
- Perform duties as front-end manager
- Assist customers with returns
- Manage registers
- Assist customers as needed
- Provide excellent customer service
- Excellent Customer Service Skills
- Basic Computer Skills
- Desire To Learn
- Trustworthy And Dependable
- Super Friendly
- Previous Work References
Full-Time Benefits Include
- Competitive Wages
- Medical, Dental and Prescription Benefits
- 401(k) Program with Company Match
- Paid Vacation
- Sick / Personal Pay (SPP)
- Employee Discount
- Life Insurance and Long Term Disability Insurance (LTD)
- Flexible Spending Plan
- Holiday Pay
Address 13715 Oleander Drive
Zip Code28403
DepartmentHobby Lobby Stores
Req ID: None
Job Summary
Full Time
Retail
$89k-115k (estimate)
07/11/2024
08/08/2024
hobbylobby.com
BATTLE CREEK, MI
15,000 - 50,000
1972
Private
ROBB BISHOP
$1B - $3B
Retail
Related Companies
About Hobby Lobby
Hobby Lobby is a family-owned manufacturer, distributor and retailer of arts and crafts products.
The job skills required for Customer Service Manager include Customer Service, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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