About Us
Service Advisor
Hodges Mazda has had the privilege of serving the Jacksonville community since 2016. We are excited to soon serve the St. Augustine, FL community. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. Our new state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.
We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality.
What We're Looking For:
We are looking for a dedicated Service Advisor to help grow our Service Department and provide our customers with exceptional experiences . The ideal candidate will flourish in a high-volume import store, have 5 years' experience in the automotive industry and a proven track record not only in the production metrics but CSI as well. If this is you, please apply to schedule an interview.
Our Core Values:

• Integrity
• Excellence
• Service

Benefits:

• Medical
• Dental
• Vision
• LTD
• Basic & Supplemental Life Insurance
• 401K

Responsibilities

• Greets customers promptly.
• Obtains customer and vehicle information.
• Clearly reports all vehicle symptoms as described by the customer.
• Determines and recommends needed maintenance base on age, mileage, and vehicle history.
• Prepares complete and accurate estimate of cost for labor and parts.
• Establishes follow-up time.
• Monitors the progress of each vehicle throughout the day, updating customers frequently.
• Verifies that final invoice reconciles with work performed on the repair order.
• Explains all completed work and charges to customers.

Qualifications

• Knowledge of automobiles.
• Positive attitude.
• High volume mentality.
• CSI focused.