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Job Title : Service Coordinator
FLSA Status : Full-Time, Non-Exempt, eligible for overtime
Reports to : Area Manager, Dispatch Services
Position Purpose : The Service Coordinator will provide customer service and high-level administrative support for Administrative Services Manager and HVAC service technicians by taking and scheduling service calls, and dispatching service technicians, purchasing of materials, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging travel, scheduling training and meetings, and serve as back-up accounting support.
Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.
Hoffman Mechanical Solutions, a division of Hoffman & Hoffman, Inc., is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service.
Service Coordinator Essential Duties and Responsibilities :
Service Coordinator Education and Experience:
Job Expectations
Benefits of working at Hoffman Mechanical Solutions:
We are 100% employee-owned through an Employee Stock Ownership Plan (ESOP). This is a retirement benefit for our employees that is wholly paid for by the company in addition to 401(k) options for employee contributions. There are approximately 7,000 ESOPs in the United States governed by the IRS and the U.S. Department of Labor. Research indicates that ESOP companies tend to grow faster in sales and employment. ESOP employees tend to have 2.2 times as much in retirement savings as employees in traditional companies. In addition to the ESOP, we offer medical, dental, vision, and life insurance and PTO !
Physical Demands
Environment:
The work environment at Hoffman Mechanical Solutions is an open office environment in a controlled atmosphere building. Some work may be required for short periods of duration in a non-air-conditioned environment. Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate.
This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions.
Full Time
$37k-46k (estimate)
06/24/2024
07/09/2024
hoffman-hoffman.com
HENDERSONVILLE, NC
<25
Private
TIM HOFFMAN
$5M - $10M
Insurance
The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
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Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.
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Step 3: View the best colleges and universities for Service Coordinator.