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What do we do at Holiday Barn Pet Resorts? We get the opportunity, every day, to care for, play with, and be an integral part of the lives of thousands of Richmond's pets and their families. Our business provides safe, happy lodging for vacationing pets while they need to be away from their families. We also offer fun, energized playgroups for dogs to enjoy through our Doggie Day Care. Our Pet Grooming department is "paw-excellence" as we provide pets nice sudsy baths, pedicures, stylish haircuts and anti-shedding treatments. Dogs who need some new manners or are looking to get a higher education can receive the professional training services of our dog trainer. Equally important, all Pack members at Holiday Barn work together for a common set of company values and mission of "Creating Joy in the lives of pets and their families".
What is our Customer Experience Supervisor/Coordinator position like at Holiday Barn?
The Customer Experience Supervisor/Coordinator ensures that positive communication and representation of our company is maintained so that we can consistently provide high level services for our furry guests. The focus day-to-day is delivering the best customer service experience at each point of contact, but we realize that this success happens well before the customer arrives at our business. Our Customer Experience Coordinator is an intuitive part of our "pack" and integrates our Holiday Barn values into all customer interaction points throughout all departments.
Some Responsibilities
This workplace is typified as moderately physically demanding - lots of walking, lots of standing, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet related allergens.
Requirements
Holiday Barn will provide: competitive compensation, access to company sponsored health benefits, personal leave time and ability to grow within a company that insists on high values for our customers and employees.
Holiday Barn is a drug free workplace.
We have an immediate opening for a full time Customer Experience Supervisor at our Midlothian location at 614 Johnston Willis Drive.
Full Time
$76k-105k (estimate)
09/09/2024
09/26/2024
holidaybarn.com
GLEN ALLEN, VA
50 - 100
1972
PAGE E HUGHES
$10M - $50M
Consumer Services
Holiday Barn creates joy in the lives of pets and their families! We offer Dog Vacations, Cat Vacations, Dog Day Camp, Grooming and Dog Training. At Holiday Barn we know that a well-trained and friendly pack is our strongest asset. But it sure helps to have two of the most well-designed pet resort facilities in the country! In fact, many pet care organizations have used Holiday Barn as a model and inspiration for the construction of their facilities. Dog Day Camp is an action-packed day care program which keeps your dog busy and happy all day. You can pursue your career and other activities wi...thout feeling guilty about leaving your dog home alone. Your dog will love our state-of-the-art facilities and our well-trained, professional and friendly staff. When you select Camp Holiday Barns doggie day care for your day care needs, you can take advantage of all of our unique services like our spa and training programs. We are prepared to become your partner in raising a happy and healthy dog. We are proud to offer the services of two of the nations top Certified Professional Obedience Trainers; Melanie Benware and Amanda Nepomuceno. They are graduates of the prestigious Tom Rose School of Professional Dog Training. While in school their focus was on obedience, dog behavior, AKC competition, agility, narcotic detection and tracking. Melanie and Amanda are dedicated to strengthening the pet/owner bond and pet behavior modification.
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