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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Full-Time Front Desk Agent for the Holiday Inn Central in downtown Washington, DC!
Job Purpose :
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
Promote preferred guest program and provide recognition and benefits to all current members.
Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily.
Cash checks and exchange currency for guests
Qualifications and Requirements :
High School diploma / Secondary qualification or equivalent.
At least one year of experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following :
Other :
Amazing Benefits At A Glance :
PI249096322
Last updated : 2024-09-07
Full Time
$33k-46k (estimate)
09/09/2024
12/08/2024
The job skills required for Front desk clerk include Credit Card, Cash Handling, Problem Solving, Laundry, Accounting, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk clerk positions, which can be used as a reference in future career path planning. As a Front desk clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk clerk. You can explore the career advancement for a Front desk clerk below and select your interested title to get hiring information.