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Job Overview:
We are seeking a skilled Front Desk Agent to join our team in providing exceptional customer service in a hospitality setting.
Duties:
- Greet and assist guests with check-in and check-out processes
- Handle reservations, cancellations, and inquiries promptly and professionally
- Perform night audit duties as needed
- Maintain a clean and organized front desk area
- Answer phone calls and direct them appropriately
- Provide information about hotel services, amenities, and local attractions
- Process payments and ensure accurate billing
Skills:
- Experience in front desk operations within a hotel or resort setting
- Proficiency in using phone systems and hotel management software
- Strong customer service skills with a focus on guest satisfaction
- Multilingual abilities are a plus for assisting international guests
- Knowledge of hospitality management practices
- Excellent phone etiquette and communication skills
This position offers the opportunity to work in a dynamic hospitality environment, utilizing your skills to create memorable guest experiences. If you have a passion for customer service and enjoy working in a fast-paced setting, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: $10.33 - $11.10 per hour
Expected hours: 16 – 32 per week
Schedule:
Work setting:
Experience:
Work Location: In person
Full Time | Part Time
Accommodations
$26k-34k (estimate)
06/08/2024
10/04/2024
carpinteriaexpress.com
CARPINTERIA, CA
25 - 50
2000
MICHAEL ENSIGN
<$5M
Accommodations
The job skills required for Front Desk Agent include Customer Service, Billing, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.