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We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Relations Manager? Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we’d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.
Responsibilities
Skills
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
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Education:
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Work Location: In person
Full Time
Ambulatory Healthcare Services
$116k-137k (estimate)
06/06/2024
10/03/2024
ANKENY, IA
<25
2019
<$5M
Ambulatory Healthcare Services