** Owner Sales Consultant- 3/21 Start**

**Job Category****:** Sales & Marketing **Requisition Number****:** TEMPL006800 Showing 1 location **Job Details**

**Description**

T he Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacation ownership products to purchasers to be delivered in a professional and ethical manner. The primary duties of the Sales Consultant are to discover the prospective purchasers needs & interests and create a want to upgrade their ownership with the Holiday Inn Club Vacations program through a structured sales presentation. The Sales Consultant will advise clients on how being a HCV owner will provide added value to their lives and is prepared to address/overcome any questions or concerns while providing a quality customer service experience.

**ESSENTIAL DUTIES AND TASKS:**

* Conducts a guest presentation and tour as trained at scheduled times. Provides prospective owners a tour of the Sales Gallery, Resort Property and Model Tour

* Attends training classes on an on-going basis. Participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers

* Builds relationships with assigned Sales Training Managers and all members on the Sales Line Team. Assists in ensuring all questions are answered in a professional, informative, diplomatic and correct manner

* Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Sales Managers. Explain the features and benefits of the points program and recommends the amount of points to be purchased to take care of current and future vacation needs

* Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience. Achieves personal and departmental written objectives as provided or determined throughout the fiscal year

**QUALIFICATIONS:**

* Dependable and goal oriented

* Self-directed and independent

* Persuasive interpersonal skills and strong oral communication skills

* Excellent customer service skills

* Strong work ethic, high energy level and positive attitude

* Pursuit of continuous improvement

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