** Sales Manager - Elite Line**

**Job Category****:** Sales & Marketing **Requisition Number****:** SALES03311 Showing 1 location **Job Details**

**Description**

This position will be responsible for supervising and providing leadership to the day to day sales operation. The Sales Manager is accountable for mentoring a team to meet specific sales goals through training, coaching, and closing in an ethical and professional manner.

**ESSENTIAL DUTITES AND TASKS:**

* Develops and coaches the Sales Consultants for continuous improvement. Assists the Sales Training department in evaluating and coaching the Sales Consultants for continuous improvement.

* Closes the sale and initiates the purchase process. Recognizes, supports and implements policies and procedures established by Holiday Inn Club Vacations. Conducts performance appraisals.

* Supports and upholds the mission, vision and philosophies of Orange Lake Resorts. Responsible for recruiting, selecting and hiring. Resolves all customer service challenges.

* Achieves personal and departmental written objectives as established. Assists all team members in ensuring all questions are answered in a professional, informative, diplomatic and correct manner. Coaches all new hire sales consultants to meet and/or exceed minimum sales performance standards.

* Ensures sales rides are scheduled and performed for Sales Consultants. Ensures the professional dress policies are enforced. Ensures and/or performs a 1-1 coaching session with Sales Consultants as needed and provides evaluation, coaching, and the assignment of an action plan for improvement and the follow-up to that established plan.

**QUALIFICATIONS:**

* Minimum of three plus years of timeshare experience.

* Proven track record of success in Timeshare sales and/or Timeshare sales training.

* Must be process oriented with attention to detail.

* Compelling leadership abilities.

* Must be able to manage staff, meet sales and staffing requirements and develop ongoing associate training.

* Must have the ability to manage and motivate team members while working effectively with Executive Management.

* Self-directed and independent but works as a team player.

* Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests and co-workers.

* Participates in proactive team efforts to achieve departmental and company goals.

* Excellent customer service skills.

* Strong oral and written communication skills.

* Strong work ethic, high energy level and positive attitude.

* Strong administrative, organization and planning skills.

* Mastery of the use of appropriate interpersonal social styles and methods to inspire and guide individuals towards goal achievement.

* Pursuit of continuous improvement, enhance or increase personal knowledge and skills that will assist in job performance.

* Must have reliable transportation.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Preferred**

GED or better.

High School Diploma or better.

**Experience**

**Licenses & Certifications**