Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. Duties: - Respond to customer inquiries and provide accurate information about our products and services - Assist customers with placing orders, processing returns, and resolving any issues or concerns - Conduct outbound calls to follow up with customers and provide additional support - Perform data entry tasks to update customer information in our database - Analyze customer feedback and identify areas for improvement in our processes - Bilingual candidates (English/Spanish) will have the opportunity to communicate with Spanish-speaking customers Experience: - Previous experience in customer service or a related field is preferred - Strong communication skills, both written and verbal - Ability to multitask and prioritize tasks effectively - Proficient in data entry and computer skills - Sales experience is a plus Benefits: - Competitive salary based on experience - Health insurance benefits package available - Opportunities for career growth and advancement within the company If you are a dedicated individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Customer Service Representative.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Work from home

Work setting:

• Remote

Location:

• Waxahachie, TX (Required)

Work Location: Remote