4 Debt Collection Specialist Jobs in Duluth, GA
Hollis Cobb Associates is Hiring a Debt Collection Specialist Near Duluth, GA
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Professionally persuade patients to pay on past due medical debts
- Overcome stalls and objections and suggest money sources for debt payment
- Leave messages with consumers informing them of contact points via a mandated script
- Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system
- Performs other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
- A high school diploma or GED is preferred
- 1 year of relevant experience is preferred
- Previous experience in medical collections is required
- Previous experience working in a call center environment required
- Strong organization and communication skills
- Ability to use professional language and grammar
- Understanding and fully comply with all Federal and State regulations (including HIPAA and FDCPA) with regard to FDCPA, state and local laws, collection policies and procedures
- Intermediate to advanced Microsoft skills in Word and Excel
- Strong multi-tasking skills and the ability to handle a high call volume in a fast paced environment
- Strong telephone communication and negotiation abilities
- Must have the ability to simultaneously talk and type
- Ability to compute math calculations using addition, subtraction, multiplication, division, and percentages
- Ability to type minimum of 25 wpm
Job Summary
Full Time
$35k-44k (estimate)
06/17/2024
07/04/2024
holliscobb.com
DES PLAINES, IL
200 - 500
1977
HOLLIS COBB
<$5M
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About Hollis Cobb Associates
Hollis Cobb Associates, Inc. is a revenue cycle solutions company founded in 1977 by Hollis L. Cobb following his twenty-eight years of experience in the credit and collection industry. Forty years later, we continue to build on his original philosophy of offering a personalized quality service second to none. With Atlanta, Jackson, and Chicago offices, we provide early out and bad debt collections services, as well as insurance follow-up, A/R work down, special projects, and other business office functions such as pre-certification, pre-registration, customer service, and staffing for hospita...ls and large physicians groups.
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The following is the career advancement route for Debt Collection Specialist positions, which can be used as a reference in future career path planning. As a Debt Collection Specialist, it can be promoted into senior positions as a Collections Specialist - Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Debt Collection Specialist. You can explore the career advancement for a Debt Collection Specialist below and select your interested title to get hiring information.
