Essential Functions Statement(s)

• Coordinates the activities of Team Members engaged in receiving, storing and shipping

product in iDS and load documents to supervisors.

• Coordinates paperwork from and to outside truck drivers dropping off and picking up

loads.

• Confers with supervisors/managers to coordinate warehouse activities and dispatch

activities.

• Processes cuts and communicates shortages to space planners, inventory control and

management.

• Responds to customers' or shippers' questions and complaints regarding storage and

distribution services.

• Arranges for necessary shipping documentation and contact carriers for necessary

equipment outbound shipment to ensure on-time billing.

• Examines invoices and shipping manifests for conformity to tariff and customs regulations.
• Answers phones.
• Assists other Dispatchers with any necessary functions.
• Performs all duties in conformance to appropriate safety and security standards.
• Sets up SDS returns to be handed out through iDS.
• Assigns receiving in iDS.
• Separates paperwork, spots and downloads orders for other shifts and assigns loads.
• Coordinates Home Depot transit orders.
• Tracks live loads to ensure no detention time and monitors doors.
• Separates and matches customer paperwork, packing slip requisitions and pre-load pick

sheets, noting special handling instructions where required.

• Spots orders according to bill time, spotting earliest bill times first.
• Manages and maintains organization of all paperwork for loads.
• Assigns and monitors pre-loader and loader progress to ensure timely billing in iDS.

2627 Steve Reynolds Industrial Pkwy
Commerce GA 30529
Extraordinary Service for Over a Century.

• Processes cuts and communicates shortages to space planners, Inventory Control and

management.

• Bills LTLs, RPs, Will-Call orders, and DLTL (Estes) beforemidnight.
• Monitors pre-loader and loader progress to ensure timelybilling.
• Reprints labels and paperwork for outbound loads.
• Bills loads and puts into carousel.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.

POSITION QUALIFICATIONS
Competency Statement(s)

• Attendance - Ability to work required schedule and arrive at work on time. Ability and

willingness to work the voluntary/mandatory overtime that is required during the busy
season and work alternative schedules to accommodate the needs of the business.

• Communication - Ability to effectively communicate in writing and verbally in a courteous

and professional manner with others. Ability to understand and follow verbal and written
instruction.

• Diversity Oriented - Ability to work effectively with people regardless of their age, gender,

race, ethnicity, religion, or job type.

• Relationship Building - Ability to establish and maintain effective working relationships

with customers, co-workers and management.

• Productivity - Ability to maintain a level of production that meets or exceeds the

established guidelines. Ability to work Independently without interruptions.

• Mathematics - Ability to perform basic math (addition, subtraction, multiplication and

division) in all units of measure using whole numbers, fractions and decimals. Ability to
compute rate, ratio, and percentage.

• Language - Ability to read and interpret documents such as receivers, invoices, operating

instructions and procedure manuals. Ability to write routine reports andcorrespondence.

• Paperwork - Completion - Ability to complete necessary paperwork neatly and accurately

and according to established guidelines. Properly count, document or scan the number of
units as needed by the function that is being performed.

• Paperwork - Verification - Ability to verify paperwork necessary to ensure inventory count

is correct.

• Accuracy - Ability to perform work accurately and thoroughly.
• Detail Oriented - Ability to pay attention to the minute details of a project or task and

prioritize tasks. Ability to handle multiple tasks/projects simultaneously.

• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Research Skills - Ability to design and conduct a systematic, objective, and critical

investigation.

• Accountability - Ability to accept responsibility and account for his/her actions.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Customer Oriented - Ability to take care of the customers’ needs while following company

procedures.

• Autonomy - Ability to work independently with minimal supervision.

2627 Steve Reynolds Industrial Pkwy
Commerce GA 30529
Extraordinary Service for Over a Century.

• Safety Awareness - Ability to identify and correct conditions that affect Team Member

safety.

SKILLS & ABILITIES

• Education: High School Graduate or General Education Degree (GED) preferred.
• Experience: Two (2) years related dispatch experience preferred.
• Computer Skills: Intermediate personal computer skills including electronic mail, word

processing, spreadsheet, graphics, etc. Strong working knowledge of MS Office to include
Outlook, Excel and Word. Ability to master internal computer systems.