Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. What will you do? Support F&I activity within the region. Collaborate with General Managers (GMs) to optimize Finance and Insurance (F&I) department performance, focusing on Production per Vehicle Retailed (PVR) and product penetrations. Partner with GMs to recruit new staff and minimize turnover in the F&I department. Ensure effective onboarding and training for new hires. Assist GMs in evaluating and managing the F&I department. Ensure adherence to all compliance policies and report any violations to the GM and National VP of Finance and Insurance. (we don’t have a National VP of F&I) Stay updated on federal and state regulations, including Red Flags, OFAC, Privacy Notice, credit applications, and safeguards. Ensure all F&I staff are ACE certified. Ensure new Finance and Insurance consultants are trained on company policies and systems, including but not limited to: F&I product training, Darwin menu training, and digital contracting training Continuously improve the skills of F&I staff through organized training sessions, including boot camps, Focus Meetings and Development visits. Actively take part in T/O to F&I training as needed, among other sales/FI training Help with deal closures and resolve any issues with unresolved spots or Contracts in Transit (CITs). Maintain strong relationships with lenders to meet their expectations. Assist with desking practices and deal flow management. Ensure minimal product leakage and maximize relationships with Assurant by working closely with their field force. Monitor and resolve any Customer Satisfaction Index (CSI) issues. Provide regular reporting to General Manager, Market Director, and other stakeholders to include activity detail, accomplishments, insights and other evaluations. Perform all other duties and special projects as assigned What are we looking for? Bachelor's degree in Finance, Accounting, Business Administration, or a related field required, Master’s preferred Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.) Actively work with accounting to ensure deal cutoffs are being met, costs are set-up properly and F&I is being a good partner. 8 years’ experience, including 5 at a leadership level; multiple levels of reporting relationships strongly preferred Thorough understanding of federal and state regulations affecting automotive finance, including Red Flags, OFAC, Privacy Notices, and credit applications Extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function Optimizes the talents of team members for the strategy of the business Make appropriate course corrections when executing the strategic plan Successful team building Establishes measureable results, objectives and milestones for self and others Develops frameworks for measurements and reports on results Develops successors and talent pools Excellent organizational skills and attention to detail Excellent time management skills, with a proven ability to meet deadlines Excellent analytical and critical thinking skills. Ability to prioritize tasks and to delegate them when appropriate Adjusts quickly to new or changing work environment Applies broad business and management expertise to drive financial and operational performance across multiple departments and/or functions Executes departmental and functional business plans and contributes to the development of discipline strategies Directs the allocation of resources to meet financial performance requirements Directs the resolution of highly complex or unusual business problems that cross functions and/or disciplines Influences or provides input to forecasting and planning resources; may manage allocated budget Decisions are guided by discipline and/or business strategies and priorities Superior verbal and written communication skills Responsible and accountable for the communication process Able to clearly articulate the company’s vision for the future Helps others understand the broader organizational vision and purpose Excellent interpersonal, counseling, and negotiation skills Actively solicit feedback; share and address; adjust plans as necessary; follow through Influences superiors and is capable of selling their ideas to the organization Excellent presentation skills Effectively coaches, gives performance feedback and provides development opportunities within related multiple areas or departments and/or function(s) Regular and frequent engagement in face-to-face communication Inspires teams’ success by creating the right working climate Leads out front and is visible Inspiring, motivating, encouraging and accountable Interaction with others requires understanding, influencing and supporting people, through applying technical knowledge or rational arguments, aimed at causing action or acceptance by others At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Click here for Washington State benefit information. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Click here for Washington State benefit information. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $107,060.00 - $168,615.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings. Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. At Holman, we do business The Holman Way by doing the right thing for our employees, our customers, and the community. We are a global automotive leader with more than 6,500 employees across the world delivering exceptional fleet leasing and management services, van and truck productivity solutions, vehicle fabrication and upfitting, powertrain component distribution, automotive retail sales and service experiences, insurance and risk mitigation, and automotive-centric innovative solutions. Headquartered in Southern New Jersey since 1924, we’re looking for talented individuals to join our Great Place to Work certified culture and drive another century of success built on investing in people. Apply today and see why life is better The Holman Way.