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Business Operations Manager
Holman Mount Laurel, NJ
$175k-215k (estimate)
Full Time | Restaurants & Catering Services 6 Days Ago
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Holman is Hiring a Business Operations Manager Near Mount Laurel, NJ

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.Holman is currently seeking Operations leaders for the following areas of our business:
  • Vehicle Supply Chain
  • Licensing and Compliance
In this highly visible role with multiple growth opportunities, you will utilize your coaching and mentoring skills to oversee a team of 2-4 operational leaders. If you’re a career driven leader who thrives on nurturing teams, driving results, and making a difference, then we look forward to speaking with you!
What will you do?
  • Lead and manage an operational team, including collaboration with key business partners, to ensure Holman exceeds customer expectations and delivers world class support.
  • Establishes department performance metrics for measurement, comparison, or evaluation of factors
  • Collaborates with other departments and stakeholders to identify and maintain resources needed
  • Develops policies to increase efficiency while ensuring quality and customer service levels; implements subsequent changes to processes.
  • Analyzes current procedures; suggests improvements to increase efficiency and profitability for the company.
  • Assesses the need for staffing; makes recommendations to ensure efficient allocation of resources. Oversees all personnel related issues pertaining to the department:
  • Acts as part of the team coordinating process changes, or new product/services to ensure timely implementations and continuity of service.
  • Perform all other duties and special projects as assigned.
What are you looking for?
  • Bachelor’s degree in a related field or equivalent work experience; Master’s degree preferred
  • Additional education, certifications, or other distinctions are a plus
  • Demonstrated competency in computer software to include databases, spreadsheets, and word processing.
  • Advanced capability and experience with MS Excel or equivalent systems.
  • 5 years’ experience in fleet management or comparable industry, including 2 at a leadership level
  • Experience leading large teams, including other leaders, and driving results through others.
  • Developing and implementing processes, methods, and tools to increase efficiency and accuracy
  • Strong customer service skills with the ability to drive a service focus on an operational team
  • Manages subordinate staff in the day-to-day performance of their jobs
  • Strong understanding of Project Management concepts and best practices.
  • Ensures that project/department milestones/goals are met and adhering to approved budgets
  • Has full authority for personnel actions
  • Thorough understanding of company products and services
  • Contributes to the development of vision and strategy
  • Works with other leaders to develop a common departmental vision or strategy
  • Adapts area/departmental plans and priorities to address business and operational challenges
  • Identifies and resolves technical, operational and organizational problems
  • Adjusts quickly to new or changing work environment
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills.
  • Excellent time management skills, with a proven ability to meet deadlines
  • Strong supervisory and leadership skills
  • Applies management expertise to set direction, resolve problems and provide guidance to employees in own area of responsibility or department
  • Manages team projects and project plans through execution
  • Influences or provides input to forecasting and planning resources; may manage allocated budget
  • Decisions are guided by policies, procedures and department or business plan; receives guidance from manager
  • Excellent verbal and written communication skills
  • Excellent interpersonal, counseling, negotiation, and customer service skills
  • Anticipates and interprets customer needs to identify solutions
  • Strong presentation skills
  • Effectively coaches, gives performance feedback and provides development opportunities within own area of responsibility or department
  • Interaction with others requires understanding, influencing and supporting people, through applying technical knowledge or rational arguments, aimed at causing action or acceptance by others
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $112,160.00 - $176,645 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$175k-215k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

08/12/2024

WEBSITE

holmans.com

HEADQUARTERS

OAK RIDGE, TN

SIZE

<25

FOUNDED

1955

CEO

MATT MCCONNELL

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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The job skills required for Business Operations Manager include Presentation, Leadership, Customer Service, Planning, Problem Solving, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Operations Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Business Operations Manager positions, which can be used as a reference in future career path planning. As a Business Operations Manager, it can be promoted into senior positions as a Business Development Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Operations Manager. You can explore the career advancement for a Business Operations Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Business Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Operations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Business Operations Manager job description and responsibilities

Operations managers look at the processes and decide what employees are needed to effectively do the process.

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They carefully analyze every element of an employee and determine their best use.

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Business operations managers can greatly benefit from having the following skills under their belt.

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They are expected to monitor financial data and recommend solutions that will improve profitability.

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Business operations managers need to be able to analyze and work through the data they have about how the business runs.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Business Operations Manager jobs

Higher tech organizations may have large salary allotments for operations managers, while small scale companies may have smaller salary options for managers.

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Often business managers are faced with tight deadlines and complex problems that need solving.

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Establish production KPIs and conduct quality assessments.

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Monitor daily operations and address potential issues when they arise.

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Build processes that meet our business objectives and ensure compliance.

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Step 3: View the best colleges and universities for Business Operations Manager.

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