Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions;

Honda on Arapahoe has an outstanding opportunity for a Service Receptionist / BDC to join their team and the Holman Automotive Family.

Provides exceptional customer service to all Holman customers (internal & external) in an effective and efficient manner and with the highest level of professionalism at all times

Handles inbound and outbound phone calls with customers to schedule service and maintenance appointments for all Holman Retail Stores.

Determines reason for calling, answers questions, documents customers needs and schedules appointments within scheduling system

Participates in team meetings, trainings, and Huddles

Builds strong relationships with customers and dealership employees

Education and / or Training :

High School Diploma

Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience :

2 years customer service or call center experience.

Last updated : 2024-06-20