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Holman
Trenton, NJ | Full Time
$52k-67k (estimate)
1 Week Ago
Warranty Administrator
Holman Trenton, NJ
$52k-67k (estimate)
Full Time | Restaurants & Catering Services 1 Week Ago
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Holman is Hiring a Warranty Administrator Near Trenton, NJ

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman has a great opportunity for a Warranty Administrator to join the Holman family!

What will you do?

The Warranty Administrator will perform a wide range of administrative and office/service support duties associated with vehicle warranties. The Warranty Administrator is responsible for the submission, correction, and collection of warranty claims. Other responsibilities include:

  • In an accurate and timely manner, ensure the dealership is paid for all warranty work by preparing, flagging, and submitting each warranty claim.
  • Review every warranty repair order for completion, accuracy, and legibility, in accordance with
the applicable policies and procedures manuals.
  • Define the scope of a warranty claim by communicating with service advisors.
  • Have a follow-up process to ensure complete compensation for the dealership and technicians on all claims.
  • Review warranty claims that are returned, adjusted or rejected and track them until they are resolved.
  • Resolve and handle all claim corrections and charge backs.
  • Keep current on all factory recalls, announcements, and procedures.
  • Maintain customer and service records as required by the warranty repair manual.
  • Keep a positive working relationship with the service and parts departments.
  • Other duties, as assigned.

What are we looking for?

  • High school diploma or equivalent and 1 years of related experience; or equivalent combination of education and experience.
  • Previous warranty administration experience is highly preferred.
  • Excellent communication and problem-solving skills, including the ability to maintain composure under stress.
  • Excellent administrative, organizational, and communication skills.
  • Strong computer and internet skills.
  • Highly professional and dependable.

Compensation $24hr - $30hr

#LI-JC1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $21.43 - $31.07 USD per hour.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$52k-67k (estimate)

POST DATE

09/07/2024

EXPIRATION DATE

11/06/2024

WEBSITE

holmans.com

HEADQUARTERS

OAK RIDGE, TN

SIZE

<25

FOUNDED

1955

CEO

MATT MCCONNELL

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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The job skills required for Warranty Administrator include Problem Solving, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Warranty Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Warranty Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Warranty Administrator positions, which can be used as a reference in future career path planning. As a Warranty Administrator, it can be promoted into senior positions as a Regional Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Warranty Administrator. You can explore the career advancement for a Warranty Administrator below and select your interested title to get hiring information.

If you are interested in becoming a Warranty Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Warranty Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Warranty Administrator job description and responsibilities

The responsibilities of these warranty administrator are to track the number and type of claims, submit reports to the manufacturer, maintain accurate knowledge about warranty procedures, and ensure mechanics comply with factory requirements.

03/22/2022: Duluth, MN

Other duties of an Warranty Administrator are to maintain relationships with the designated representatives of a manufacturer, check orders to avoid duplicate claims, and help prevent fraud.

01/25/2022: Danbury, CT

Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

01/28/2022: High Point, NC

A warranty administrator reviews claims for parts and equipment and determines which ones are covered by warranties.

03/10/2022: Frankfort, KY

Audit, review, challenge and correct warranty claims while obtaining required documentation for claims.

01/26/2022: Idaho Falls, ID

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Warranty Administrator jobs

The warranty administrator should have a spreadsheet or other documenting process to confirm open claims.

01/18/2022: New Orleans, LA

Earn a bachelor’s degree and build tech skills.

01/04/2022: Grand Rapids, MI

Seek out and understand all manufacturer’s publications relevant to warranty claim administration.

03/14/2022: Beaumont, TX

Step 3: View the best colleges and universities for Warranty Administrator.

College of the Atlantic
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