The Holstein Association seeks a talented Accounts Receivable and Billing Services Manager. This position is located in our Brattleboro, VT office.

Job Purpose:

The Manager, Accounts Receivable & Billing Services is responsible for the daily operations of the accounts receivable department which includes managing the accounts receivable/billing services team. This position ensures the accuracy and timeliness of billing for all products and services, is responsible for cash application and accounts receivable collections, and report generation and analysis.

Major Responsibilities:

· Maintain a working knowledge of the Association’s policies, procedures, programs, products, and services in order to manage the department effectively and answer members and customers’ questions.

· Manage the billing services team including hiring, training, conducting performance evaluations, and developing personal growth opportunities.

· Ensure proper billing and collection procedures are followed and documented. Ensure cash application is performed accurately and timely.

· Monitor telephone and written communications by departmental personnel with members and customers ensuring professionalism and quality standards are consistently met.

· Ensure all billing performed by the accounts receivable/billing department is done accurately and timely.

· Conduct analyses of financial data, perform reconciliations, and ensure accurate reporting.

· Generate monthly financial and sales reports, review for accuracy, and communicate any concerns.

· Set up new products in the billing system and update pricing as requested.

· Review and update all standard operating procedures.

· Make recommendations for areas of improvement, efficiency, and/or reduced cost.

Education and Experience:

· Bachelor’s degree in finance/accounting, business, or related field, preferred.

· Three years of accounts receivable, business management or financial accounting experience.

· Three years’ experience supervising employees.

Competencies:

• Excellent quantitative and data analysis skills.
• Excellent attention to detail.
• Strong critical thinking, analytical, and math skills.

· Strong supervisory skills.

• Strong competency using Microsoft Office, particularly Excel.
• Strong organizational and time management skills.
• Knowledge of Crystal Reporting preferred (report building, analytics, etc.).
• Effective communication skills, including a high degree of precision in communications.
• Ability to effectively communicate complex ideas to a varied audience.
• Ability to manage competing priorities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Holstein Association is an Equal Opportunity Employer and as such, complies with all federal, state, and local laws prohibiting discrimination, actual or perceived, based on race, creed, color, age, religion, alienage or national origin, ancestry, citizenship status, sexual orientation, genetics, protected veteran status, gender identity or expression or any other characteristics protected by law.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Accounting: 3 years (Preferred)
• Microsoft Excel: 2 years (Preferred)

Ability to Commute:

• Brattleboro, VT 05301 (Required)

Ability to Relocate:

• Brattleboro, VT 05301: Relocate before starting work (Required)

Work Location: In person