Job Summary: The Sales Associate Trainee learns all aspects of Texas First Rentals
sales methods and practices, to become a contributing member of the sales team as an Outside Sales Representative. This role develops and grows sales with new and existing customers. Responsibilities include participating in a variety of focused developmental activities, assignments, and rotations over 12-18 months.
Essential Functions:
•Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
•Learns the company's culture and organizational structure; Support and learn about branch operations
•Learns all functions of an Outside Sales Representative by actively participating in hands on training to include joint sales calls, passing leads, and opening up new accounts
•Learns accurate use of systems for quotes, rental, sales, reservations, territory management
•Gains an understanding of implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service
•Builds and maintains internal relationships with key support teams
•Collects customer information and understand needs for use on future sales and marketing campaigns
•Leverages Marketing & Sales tools to identify and sell to customers
•Utilizes CRM to uncover opportunity from dormant and inactive accounts as well as long lost
•Coordinates with branch departments to ensure customer satisfaction; and communicate field issues to branch personnel
•Works with ISR's to provide solutions to customers around equipment needs assessment, training, demonstrations, quotations, catalogs, credit apps
•Negotiates prices on equipment rentals and sales in accordance with pricing policies and procedures
•Drives customer engagement to local events/promotions
•Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
•Performs other duties as assigned
Knowledge, Skills, and Abilities:
•Demonstrated knowledge of construction equipment and rental industry
•Knowledge of applicable accounting principles, budget preparation, and business acumen
•Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales)
•Excellent selling, negotiating, and closing skills with ability to build long term business relationships
•Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
•Excellent verbal, written, communication, and presentation skills
•Exceptional organizational, self-management, time management, and multitasking skills
•Proficient with MS Office Products such as Excel, Word, PowerPoint
•Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
•Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
•Understands the implications of new information for both current and future problem solving and decision-making
•Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
•The ability to read and understand information and ideas presented in writing
•The ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
•High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
•Three to five years of work-related skill, knowledge, or experience is required
Supervisory Responsibilities:
None
Travel:
•Up to 5% travel may be expected
•Valid driver's license
Physical Requirements:
•This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
•This role frequently communicates with others, must be able to exchange accurate information in these situations
•This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Work Environment:
•This job is generally performed in a retail and office environment; exposure to computer screens; exposure to noise, dust, grease, fumes, gases, heat, cold, and inclement weather conditions
•Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
•Frequently works at fast pace with unscheduled interruptions
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)