Full timeThis position is in a call center and schedules patients for procedures in the hospital, the Ambulatory Care Centers and the Women’s Center. It is physically located in the office at the Wells Fargo Building, 8th floor. Hours of operation: Monday-Friday, 8 am – 4:30 pm; 8-hour shifts

What you will do:

• Exhibit proficiency in all aspects of scheduling and pre-certification.

• Pre-register and pre-certify outpatients by obtaining necessary, accurate financial and demographic information.

• Consistently exhibit excellence in patient/customer service.

• Demonstrate knowledge and ability to operate various types of office equipment.

• Consistently complete all assigned tasks.

• Work as a positive team member to support and increase overall efficiency of the department.

Minimum Qualifications:

• High School diploma or equivalent is required.
• Excellent communication skills are required.
• Ability to multi-task is required.
• Knowledge of Call Center phone systems and registration/insurance verification is highly preferred.

• Working knowledge of medical terminology is required.
• Proficiency in computer skills and experience with computerized scheduling system is required.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.